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China Taiping Insurance · 广东省, 广州市

# 客服管家岗

广东省, 广州市 

Listed on China Taiping Insurance’s official careers site. Posted October 12, 2025. Check that it is still open and apply there.
[Apply on China Taiping Insurance’s careers site →](https://cntp.zhiye.com/social/detail?jobAdId=d6416b45-ef49-493c-8d1b-be7bbe489184)

[OpenNash Jobs](https://jobs.opennash.com/) / [China Taiping Insurance](https://jobs.opennash.com/companies/china-taiping-insurance/) / 客服管家岗

## Job description
- 负责为已签约未入住客户提供前置服务，及时了解客户的入住需求。
- 根据住户入住、同业态换房、短期转移、转业态及退住情况，进行相关沟通与协调工作，保证住户的最佳体验。
- 与住户关系人定期沟通住户在社区的居住情况；参与个案管理期的住户关系人沟通；视需要为住户关系人提供关于住户的健康宣教，以获得住户关系人对于社区服务的理解与支持配合，建立互信。
- 根据服务方案进行日常安全访视，及时识别风险；为楼栋新住户提供入住适应服务，帮助新住户尽快适应社区生活。

### 课程活动需求分析与整合
- 根据对住户的日常观察, 收集住户对课程活动的需求, 协助进行需求的分析整合。 完成上级交办的其他工作任务。
- 全日制大专及以上学历，老年服务、社会工作、护理等相关专业。
- 康养社区、护理行业1年以上从业经验，有同类岗位工作经验优先。
- 具备良好的语言表达能力，熟悉粤语优先。 3.较强的亲和力及抗压能力。

## At a glance
- Posted by the employer: Oct 12, 2025
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 广东省, 广州市[Apply on China Taiping Insurance’s careers site →](https://cntp.zhiye.com/social/detail?jobAdId=d6416b45-ef49-493c-8d1b-be7bbe489184)

## More jobs at China Taiping Insurance

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### [出纳岗](https://jobs.opennash.com/companies/china-taiping-insurance/jobs/7352f3cad9fff04721d8/)

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### [太平产业-分公司-行政实习生](https://jobs.opennash.com/companies/china-taiping-insurance/jobs/a3284ba88b023172caa4/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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