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Retained official job evidence · China Mobile

# 10086呼入客服代表

安徽省 - 合肥市-蜀山区
Not specified
Full-timeEmployer pay not stated in retained evidence

This evidence page preserves the observable public role details used by OpenNash Hiring Intelligence. Confirm availability and apply through the employer’s official page.
[View and apply on the official careers site →](https://job.10086.cn/personal/job/detail.html?id=e93ee6b5-2a9a-45b4-8cbc-aaf403382cc1)

## Description

Responsibilities 1.按照客户服务规范和标准，受理10086热线的业务咨询、业务查询、业务办理、投诉及建议等工作。 2.收集汇总客户疑难投诉信息及建议。 Requirements 教育：大学本科及以上学历，计算机、通信、电子商务、信息等3T专业优先。 技能： 熟练使用office、excel等计算机办公软件，具备较强的逻辑思维能力、语言表达能力及沟通技巧，具备良好的服务意识。 经验：有客服工作经验者优先。

## Responsibilities

1.按照客户服务规范和标准，受理10086热线的业务咨询、业务查询、业务办理、投诉及建议等工作。 2.收集汇总客户疑难投诉信息及建议。

## Qualifications

教育：大学本科及以上学历，计算机、通信、电子商务、信息等3T专业优先。 技能： 熟练使用office、excel等计算机办公软件，具备较强的逻辑思维能力、语言表达能力及沟通技巧，具备良好的服务意识。 经验：有客服工作经验者优先。

Indexing policy: this third-party evidence page is not submitted as an authorized employer job posting and does not emit JobPosting structured data.

Observed public hiring evidence. The employer controls the source posting and application process.