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China Life Insurance · 四川省, 资阳市

# 客户服务岗（市本级）

四川省, 资阳市 

Listed on China Life Insurance’s official careers site. Posted September 8, 2026. Check that it is still open and apply there.
[Apply on China Life Insurance’s careers site →](https://chinalife.zhiye.com/campus/detail?jobAdId=20ef6945-5381-4c93-a9d4-53bd93369203)

[OpenNash Jobs](https://jobs.opennash.com/) / [China Life Insurance](https://jobs.opennash.com/companies/china-life-insurance/) / 客户服务岗（市本级）

## Job description

### 工作职责
- 负责公司通知服务的后续跟进工作，及呼叫中心、在线、用户回访等；
- 及时反馈和解决用户相应问题，对用户问题进行日周月总结，做好相应问题处理的上传下达，推动相关部门对用户体验等问题优化；
- 客户咨询、投诉的应答，解释沟通及协调处理等；
- 不断优化客户服务管理制度，对各级客户服务团队服务品质进行监控，提升客户的满意度与续保率。

### 资格要求
- 大学本科及以上学历应届毕业生。
- 具备良好的组织沟通、协调和表达能力、具有强烈的责任心及良好的职业操守。
- 具有耐心细致的工作态度和一定的承压能力。
- 具有客户服务实习经验者优先。
- 符合中国人寿亲属回避相关规定。
- 爱岗敬业，遵纪守法，身心健康，无不良嗜好，无违法违纪情况、无失信记录。

## At a glance
- Posted by the employer: Sep 8, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 41 days
- Location: 四川省, 资阳市[Apply on China Life Insurance’s careers site →](https://chinalife.zhiye.com/campus/detail?jobAdId=20ef6945-5381-4c93-a9d4-53bd93369203)

## More jobs at China Life Insurance

### [营销管理岗（安岳）](https://jobs.opennash.com/companies/china-life-insurance/jobs/5c3c3b6ce285fb6a98e8/)

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### [财务管理岗（市本部）](https://jobs.opennash.com/companies/china-life-insurance/jobs/f785920cc717aaa4926d/)

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### [运营管理岗（安岳）](https://jobs.opennash.com/companies/china-life-insurance/jobs/e0a930c6461e46cd172c/)

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### [95519客户服务热线财险客服代表](https://jobs.opennash.com/companies/china-life-insurance/jobs/51d8edb12e9be9f75bdb/)

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### [AI安全岗](https://jobs.opennash.com/companies/china-life-insurance/jobs/ac1fb9d6e43479bcf2d0/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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