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China Life Insurance · 江苏省, 常州市

# 【常州】客服岗

江苏省, 常州市 

Listed on China Life Insurance’s official careers site. Posted July 1, 2026. Check that it is still open and apply there.
[Apply on China Life Insurance’s careers site →](https://chinalife.zhiye.com/social/detail?jobAdId=f588521d-b627-4425-a74c-cf0f52df7c8f)

[OpenNash Jobs](https://jobs.opennash.com/) / [China Life Insurance](https://jobs.opennash.com/companies/china-life-insurance/) / 【常州】客服岗

## Job description
- 接听客户热线电话，处理在线咨询与线下柜面业务，完成日常接报案、咨询解答、保全办理等基础工作；
- 跟进案件与投诉处理进度，做好客户沟通与情绪安抚工作；
- 整理服务台账、业务资料与客户档案，完成数据录入与报表统计；
- 参与部门业务培训，学习最新产品条款、服务流程与监管要求；
- 完成上级领导交办的其他客户服务相关工作。
- 本科及以上学历，金融、保险相关专业优先；
- 普通话标准流利，具备良好的语言表达、沟通理解和文字组织能力；
- 具备较强的抗压能力、责任心，有耐心和服务意识。

## At a glance
- Posted by the employer: Jul 1, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 110 days
- Location: 江苏省, 常州市[Apply on China Life Insurance’s careers site →](https://chinalife.zhiye.com/social/detail?jobAdId=f588521d-b627-4425-a74c-cf0f52df7c8f)

## More jobs at China Life Insurance

### [【常州】出单岗](https://jobs.opennash.com/companies/china-life-insurance/jobs/2a9c3ec362329c33c842/)

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### [【常州】理赔服务岗](https://jobs.opennash.com/companies/china-life-insurance/jobs/5b2c46572c1572832436/)

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### [【常州】销售拓展岗](https://jobs.opennash.com/companies/china-life-insurance/jobs/b14ddcd33da88fdf92ab/)

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### [人力资源岗（常州）](https://jobs.opennash.com/companies/china-life-insurance/jobs/cb9e597fd91b3d2b6b2c/)

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### [分行营销英才（常州）](https://jobs.opennash.com/companies/china-life-insurance/jobs/e721f31d7a92b96f7ebc/)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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