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China Construction Bank · 甘肃省兰州市

# 客服代表岗（藏语及维语方向）

甘肃省兰州市 

Last seen on China Construction Bank’s official careers site on July 19, 2026; it may have closed since.
[Apply on China Construction Bank’s careers site →](https://job3.ccb.com/cn/job/job_detail.html?planId=2026012017784211&planPost=20250213093830207088&planType=SH&orgId=00c0e09739fb425d0139ff27cb50028b&secondOrgId=8ba3bc9960ea93af016130648a9a3c3b)

[OpenNash Jobs](https://jobs.opennash.com/) / [China Construction Bank](https://jobs.opennash.com/companies/china-construction-bank/) / 客服代表岗（藏语及维语方向）

## Job description

### Responsibilities

主要从事客户服务相关工作，主要职责是：依托于大模型、大数据、人工智能等金融科技，通过电话、在线、微信等多元化渠道，为客户提供业务咨询与查询、投诉处理等服务，解决客户问题。必要时需使用藏语或维语为少数民族客户提供相关服务。

### Requirements

（一）年龄在35周岁及以下，具有境内普通高等院校大学本科（含）以上学历及相应学位或经国家教育部认证的境外院校大学本科（含）以上学历及相应学位。 （二）具有一年以上工作经验，具有较好的客户服务意识、语言沟通能力、学习能力及团队协作精神，口齿清晰，普通话标准、流利，能熟练操作计算机，能接受7*24小时轮班及夜班工作。 （三）熟练掌握藏语或维语等相应技能。 （四）未与其他单位签订可能限制其为我行工作的竞业限制条款、保密协议、劳动合同等相关协议。 （五）具有良好的政治素质和道德品行。 （六）具有正常履行工作职责的身体条件，具备健康良好的心理素质。 （七）没有被其他单位惩戒、开除、辞退记录，没有违法、违纪或其他不良行为记录。 （八）符合中国建设银行亲属回避要求。

## At a glance
- Posted by the employer: Jan 26, 2026
- First seen by OpenNash: Jul 19, 2026
- Last checked: Jul 19, 2026
- Listed for: 174 days
- Location: 甘肃省兰州市[Apply on China Construction Bank’s careers site →](https://job3.ccb.com/cn/job/job_detail.html?planId=2026012017784211&planPost=20250213093830207088&planType=SH&orgId=00c0e09739fb425d0139ff27cb50028b&secondOrgId=8ba3bc9960ea93af016130648a9a3c3b)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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