[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Charter Communications jobs](https://jobs.opennash.com/companies/charter-communications/) · [Search jobs](/search/) Charter Communications · Morrisville, NC # Customer Service Representative | Technical Support Morrisville, NC Customer Support Listed on Charter Communications’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Charter Communications’s careers site →](https://jobs.spectrum.com/job/morrisville/customer-service-representative-technical-support/4673/101751546480) [OpenNash Jobs](https://jobs.opennash.com/) / [Charter Communications](https://jobs.opennash.com/companies/charter-communications/) / Customer Service Representative | Technical Support ## Job description This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune 100 company and being the voice of Spectrum Troubleshooting and resolving technical issues related to cable and video services Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more Resolving TV inquiries while creating best-in-class customer experiences Working in an open, friendly environment with a supportive, energetic team We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment. ### WHAT YOU’LL BRING TO SPECTRUM ### Required Qualifications Education: High school diploma or equivalent Schedule: Ability to work a variety of schedules including nights, weekends, and holidays Language: Ability to read, write, speak and understand English ### Preferred Qualifications Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center Technical Skills: MS Office, computer skills, typing Skills: Communication, organization, time management, multi-tasking, customer service Abilities: Dependable, professional, solution-oriented, results-driven, resilient #LI-SA3 CRP113 2026-83583 CRP113 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Morrisville, NC[Apply on Charter Communications’s careers site →](https://jobs.spectrum.com/job/morrisville/customer-service-representative-technical-support/4673/101751546480) ## More jobs at Charter Communications ### [Call Center Outbound Sales Representative](https://jobs.opennash.com/companies/charter-communications/jobs/c2da2c753246425096bf/) Maitland, Florida, United States ### [Call Center Sales Digital Representative](https://jobs.opennash.com/companies/charter-communications/jobs/ebd93ad0d6388298df60/) Fort Mill, South Carolina, United States ### [Call Center Sales Digital Representative](https://jobs.opennash.com/companies/charter-communications/jobs/e5b7f271283964e828ee/) West Columbia, SC ## Similar jobs at other companies ### [Customer Service Representative](https://jobs.opennash.com/companies/genuine-parts/jobs/f6dabec2462588201643/) Genuine Parts · Albany, NY ### [Customer Service Representative](https://jobs.opennash.com/companies/genuine-parts/jobs/106f2f846443006e31ef/) Genuine Parts · Anchorage, AK ### [Customer Service Representative](https://jobs.opennash.com/companies/sanmina-sci/jobs/ea1e864ed0aed28ce1ab/) Sanmina-SCI · Tatabanya, HU ### [Representative II, Customer Service Operations](https://jobs.opennash.com/companies/cardinal-health/jobs/a42b919930b550400ad9/) Cardinal Health · International ### [Customer Service Representative](https://jobs.opennash.com/companies/albertsons/jobs/411a7dc1f9568058b68d/) Albertsons · Melrose, MA, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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