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CBRE Group · New York City, NY

# Lobby Ambassador

New York City, NY $49,920 annually 

Listed on CBRE Group’s official careers site. Posted October 30, 2026. Check that it is still open and apply there.
[Apply on CBRE Group’s careers site →](https://cbre.dejobs.org/jobs/B928F0BB3AEC455E976A06FB6DB9CAA3/)

[OpenNash Jobs](https://jobs.opennash.com/) / [CBRE Group](https://jobs.opennash.com/companies/cbre-group/) / Lobby Ambassador

## Job description

### About the Role

As aCBRE Lobby Ambassador, you will assist guests, customers, and tenantswith business and personal needs. This includes making reservations, schedulingtransportation services, and providing recommendations on local attractions. This job is part ofthe Workplace Experience function. They are responsible for providingworld-class customer service to the clients and visitors of a designatedbuilding.

### What You’ll Do
- Be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.
- Record and log service requests and track the statuses. Provide administrative aid to management as needed.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Respond to requests in a timely manner.
- Deliver world-class customer service to all individuals in the facility. Encourage guests and tenants to refer personal and business associates to the location.
- Build and maintain a database of local business recommendations. This includes preferred transportation sources, dining, entertainment, etc.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Acknowledge inquiries or complaints from clients, co-workers, and supervisors. Provide solutions in a professional customer service-driven manner.
- Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
- May establish new techniques to ensure the team is able to meet its objectives.
- Has a direct impact on the team objectives as well as the objectives of related teams.
- Ensure personal and team outcomes have a positive impact on customer objectives.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

### What You’ll Need
- High School Diploma or GED with 1 to 5 years of job-related experience. Prior shift manager or supervisory experience preferred but not mandatory. + in-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
- Requires the ability to explain complex concepts or sensitive information.
- Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Excellent organizational skills with a master-level inquisitive mindset. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience.

The minimum salary for the Lobby Ambassador position is $49,920 annually \[or $24 per hour\] and the maximum salary for the Lobby Ambassador position is $54,080 annually \[or $26.00 per hour\]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

### This role will provide the following benefits

401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

### Equal Employment Opportunity

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

### Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

## At a glance
- Posted by the employer: Oct 30, 2026
- First seen by OpenNash: Nov 3, 2026
- Last checked: Nov 10, 2026
- Listed for: 11 days
- Location: New York City, NY
- Pay: $49,920 annually[Apply on CBRE Group’s careers site →](https://cbre.dejobs.org/jobs/B928F0BB3AEC455E976A06FB6DB9CAA3/)

## Hiring at CBRE Group
- Open jobs: 4,168
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 20, 2026

[All CBRE Group jobs](https://jobs.opennash.com/companies/cbre-group/) · [Weekly hiring report](/reports/hiring/)

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