[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Caterpillar · Nishi-ku Yokohama-shi, Kanagawa # Senior Digital Adoption Rep (DAR) – Japan Dealer Coverage Nishi-ku Yokohama-shi, Kanagawa Senior individual contributor Listed on Caterpillar’s official careers site. Posted October 31, 2026. Check that it is still open and apply there. [Apply on Caterpillar’s careers site →](https://cat.wd5.myworkdayjobs.com/CaterpillarCareers/job/Nishi-ku-Yokohama-shi-Kanagawa/Senior-Digital-Adoption-Rep--DAR----Japan-Dealer-Coverage_R0000389687) [OpenNash Jobs](https://jobs.opennash.com/) / [Caterpillar](https://jobs.opennash.com/companies/caterpillar/) / Senior Digital Adoption Rep (DAR) – Japan Dealer Coverage ## Job description ### Career Area Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. ### Who We Are Cat® Digital is the digital and technology arm of Caterpillar Inc., connecting the physical and digital worlds to deliver industry-leading solutions for our customers and dealers. The Digital Adoption & Customer Success (DACS) organization accelerates the adoption and usage of digital products, delivering measurable value to Cat Dealers and Customers, and driving a customer-centric approach through enhanced change management and impact measurement. ### Role Summary As a Senior Digital Adoption Rep (DAR) dedicated to our Japan dealer, you are the primary resource for digital enablement and adoption, co-located where possible to maximize impact. You serve as a strategic advisor to dealer leadership and operational teams, driving dealer digital transformation, product adoption, and customer success. The DAR role is central to DACS’s mission to deliver best-in-class customer and dealer support across all digital touchpoints, leveraging real-time insights to anticipate needs, streamline operational efficiency, and promote brand loyalty. ### What You Will Do Drive Dealer Digital Transformation: Deploy strategic dealer-facing engagement initiatives, standardized tools, training, and adoption behavior insights to accelerate digital adoption and operational efficiency. ### Champion Product Adoption Govern dealer execution of key digital initiatives, collaborating with Product Adoption Consultants (PACs), MSORs, and PSORs to ensure successful deployment and sustained usage of Cat Digital solutions. ### Enable Customer Success Support dealers in growing their connected assets population and e-commerce adoption, ensuring customers experience the full “easy to buy, easy to own” value throughout their asset lifecycle. ### Facilitate Feedback Loops Establish and strengthen feedback channels between dealers and Caterpillar to improve product relevance and drive continuous improvement. ### Lead Change Management Act as a change agent, influencing decision-makers by articulating how digital tools address business pain points and operational gaps, translating solutions into actionable plans. ### Collaborate Across Functions Work closely with dealer teams, district offices, and the DACS organization to align digital initiatives with dealer and customer needs, ensuring seamless execution and measurable business impact. ### Support Training & Onboarding Facilitate training and onboarding for Cat digital products, ensuring dealer teams are equipped to maximize adoption and deliver superior customer experiences. ### Skills & Competencies Customer Focus: Commitment to understanding and aligning with customer needs, driving satisfaction and loyalty. ### Service Excellence Dedication to delivering outstanding service and resolving customer issues proactively. ### Collaboration Ability to work constructively with diverse teams and stakeholders, promoting cross-functional alignment. ### Consulting Skilled in providing technical and business guidance to internal and external clients. ### Decision Making & Critical Thinking Strong analytical skills for informed, productive decision-making. ### Effective Communication Ability to communicate clearly, adapt messaging, and influence stakeholders at all levels. ### Problem Solving Proficiency in identifying, analyzing, and resolving operational and process challenges. ### Relationship Management Capability to build and maintain healthy working relationships with clients, vendors, and peers. ### Languages Japanese and English Key Attributes for Success Deep understanding of dealer operations, challenges, and strategic objectives. Ability to drive the implementation and sustained use of key digital initiatives and platforms. Skilled at consolidating team efforts to showcase business impact. Proactive in identifying and prioritizing key communications and tasks, especially those from team members and leadership. Additional Information Up to 50% domestic travel with some international travel This position requires working onsite five days a week. Visa Sponsorship is not available for this position. ### Posting Dates October 19, 2026 - October 26, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community. ## At a glance - Posted by the employer: Oct 31, 2026 - First seen by OpenNash: Oct 25, 2026 - Last checked: Nov 1, 2026 - Listed for: 7 days - Location: Nishi-ku Yokohama-shi, Kanagawa[Apply on Caterpillar’s careers site →](https://cat.wd5.myworkdayjobs.com/CaterpillarCareers/job/Nishi-ku-Yokohama-shi-Kanagawa/Senior-Digital-Adoption-Rep--DAR----Japan-Dealer-Coverage_R0000389687) ## Hiring at Caterpillar - Open jobs: 909 - New in the last 7 days: After two weekly collections - Tracked since: Jul 9, 2026 [All Caterpillar jobs](https://jobs.opennash.com/companies/caterpillar/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Caterpillar ### [Marketing Specialist](https://jobs.opennash.com/companies/caterpillar/jobs/79a264d88c59b9b4dbb8/) Nishi-ku Yokohama-shi, Kanagawa ### [Senior Corporate Counsel](https://jobs.opennash.com/companies/caterpillar/jobs/4208b69d4df081a101fe/) Nishi-ku Yokohama-shi, Kanagawa ### [2027 Ausbildung Fachlagerist (m/w/d)](https://jobs.opennash.com/companies/caterpillar/jobs/9e73dbaeb36785576c03/) Mannheim, Baden-Wurttemberg ### [2027 Ausbildung zum Industriemechaniker (m/w/d)](https://jobs.opennash.com/companies/caterpillar/jobs/6547750f9a5cf398944e/) Mannheim, Baden-Wurttemberg ### [2027 Ausbildung zum Mechatroniker/in (m/w/d)](https://jobs.opennash.com/companies/caterpillar/jobs/d6f0f6d8c711f3699a3c/) Mannheim, Baden-Wurttemberg ## Similar jobs at other companies ### [Digital Adoption Consultant](https://jobs.opennash.com/companies/capgemini/jobs/05cfccc241507a705c3c/) Capgemini · Utrecht ### [Provider Adoption / Onboarding Specialist](https://jobs.opennash.com/companies/cvs-health/jobs/cbb579e9fc3ab827e493/) CVS Health ### [Customer Success Adoption Analyst](https://jobs.opennash.com/companies/siemens/jobs/ded519a15360458eab3d/) Siemens ### [Digital Adoption & Sales Specialist - AKA](https://jobs.opennash.com/companies/ge-healthcare-technologies/jobs/6f7b073a0aa5802b4ab0/) GE HealthCare Technologies · Seoul, Korea, Republic of ### [Commercial Manager Japan Shinagawa Ku Tokyo Japan Chuo Ku Osaka](https://jobs.opennash.com/companies/equinix/jobs/c568eb11d02d1ac2f74e/) Equinix OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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