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Caterpillar · Monterrey, Nuevo León

# Business Process Analyst

Monterrey, Nuevo León Full-time Operations 

Listed on Caterpillar’s official careers site. Posted October 30, 2026. Check that it is still open and apply there.
[Apply on Caterpillar’s careers site →](https://cat.wd5.myworkdayjobs.com/CaterpillarCareers/job/Monterrey-Nuevo-Len/Business-Process-Analyst_R0000368457)

[OpenNash Jobs](https://jobs.opennash.com/) / [Caterpillar](https://jobs.opennash.com/companies/caterpillar/) / Business Process Analyst

## Job description

### Career Area

Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

### Job Summary

This role supports day-to-day business process operations by handling standard application support tickets and routine configuration issues in Oracle E-Business Suite (EBS), with a primary focus on the Accounts Receivable (AR) module. The role ensures accurate functional updates, smooth transaction processing, and timely coordination with business users and technical teams.

### What You Will Do

Work on standard support tickets logged by business users; analyze issues, provide resolutions, and document outcomes. Handle routine Oracle EBS functional configuration issues where the steps are established and repeatable. Perform functional updates related to AR processes and associated master/transactional data (as per defined access and SOPs). Support operational updates such as maintaining inventory-related functional records and required system updates (e.g., FS updates as per process).

Coordinate with technical teams for defects, enhancements, or complex issues that require code changes or deeper investigation. Ensure tickets are updated with clear notes, evidence, and closure details; follow SLA and escalation guidelines. Participate in process reviews and contribute to continuous improvement by suggesting simplifications or control points.

### Education requirement

Bachelor's degree in MIS or Computer Information or equivalent degree. Advanced English proficiency for cross‑site and global collaboration.

What skills you will have: Oracle E-Business Suite (EBS) hands-on knowledge. Strong functional knowledge of Oracle Accounts Receivable (AR) (must have). Experience working in an application support model (ticket handling, SLA tracking, documentation). Understanding of end-to-end AR processes (invoicing, receipts, adjustments, credit memos, customer maintenance, basic reconciliation concepts). Good communication skills for user interaction, status updates, and cross-team coordination.

Ability to follow standard operating procedures (SOPs) and perform repeatable configuration steps accurately.

### Additional Information

This position will be in Santa Maria Office at Monterrey, Nuevo Leon This position is five-days a week subject to changes and willingness to work sporadically on weekends. Domestic relocation assistance is NOT available for this position. Visa sponsorship is NOT available with this position. Do not forget to include a resumé in English in your profile in Workday. Final details Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method.

If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. The Caterpillar Code of Conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, identity, sexual orientation, age or disability. In this company we do not request pregnancy tests, nor HIV tests as requirements for employment entry, permanence or promotion.

This position requires working onsite five days a week. Visa Sponsorship is not available for this position.

### Posting Dates

octubre 30, 2026 - noviembre 6, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.

## At a glance
- Posted by the employer: Oct 30, 2026
- First seen by OpenNash: Nov 1, 2026
- Last checked: Nov 1, 2026
- Listed for: 2 days
- Location: Monterrey, Nuevo León
- Employment type: Full-time[Apply on Caterpillar’s careers site →](https://cat.wd5.myworkdayjobs.com/CaterpillarCareers/job/Monterrey-Nuevo-Len/Business-Process-Analyst_R0000368457)

## Hiring at Caterpillar
- Open jobs: 909
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 9, 2026

[All Caterpillar jobs](https://jobs.opennash.com/companies/caterpillar/) · [Weekly hiring report](/reports/hiring/)

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