[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Caterpillar jobs](https://jobs.opennash.com/companies/caterpillar/) · [Search jobs](/search/) Caterpillar · Qingdao, Shandong # Product Support Engineer Qingdao, Shandong Full-time Operations Listed on Caterpillar’s official careers site. Posted October 14, 2026. Check that it is still open and apply there. [Apply on Caterpillar’s careers site →](https://cat.wd5.myworkdayjobs.com/CaterpillarCareers/job/Qingdao-Shandong/Product-Support-Engineer_R0000399499) [OpenNash Jobs](https://jobs.opennash.com/) / [Caterpillar](https://jobs.opennash.com/companies/caterpillar/) / Product Support Engineer ## Job description ### Career Area Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Supports new products or changes to existing products. ### Responsibilities - Gathering input to identify potential new products or improvements to existing products. - Evaluating production processes to identify defects in manufacturing and design. Provide input to designs modifications to maximize production efficiency and product quality. - Identifying and tracking quality defects, ensuring resolution in manufacturing. - Communicating technical specifications and instructions to ensure product quality and performance. Tracking and managing the status of product issues. ### Skill Descriptors Customer Focus Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. ### Data Gathering & Analysis Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment. ### Service Excellence Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. ### Consulting Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately. ### Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. ### Problem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. ### Relationship Management Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. ### Technical Excellence Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. ### Travel Requirements This position requires approximately 40%–50% domestic and/or international travel, depending on business and project needs. ### Posting Dates October 14, 2026 - November 27, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community. ## At a glance - Posted by the employer: Oct 14, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 4 days - Location: Qingdao, Shandong - Employment type: Full-time[Apply on Caterpillar’s careers site →](https://cat.wd5.myworkdayjobs.com/CaterpillarCareers/job/Qingdao-Shandong/Product-Support-Engineer_R0000399499) ## More jobs at Caterpillar ### [Business Manager](https://jobs.opennash.com/companies/caterpillar/jobs/0a986d51386de8c33afa/) Qingdao, Shandong ### [Electrical System Engineer](https://jobs.opennash.com/companies/caterpillar/jobs/a849c22cf1e4ccb07f8a/) Qingdao, Shandong ### [Electronic System Senior Engineer](https://jobs.opennash.com/companies/caterpillar/jobs/a7c4151861fc63c34fb4/) Qingdao, Shandong ### [Engine Systems Integration Engineer](https://jobs.opennash.com/companies/caterpillar/jobs/1202207f0889d57bc179/) Qingdao, Shandong ### [Hydraulic & Brake System Engineer](https://jobs.opennash.com/companies/caterpillar/jobs/9107c88051c1c978b31c/) Qingdao, Shandong ## Similar jobs at other companies ### [Sr. Product Line Support Engineer](https://jobs.opennash.com/companies/eaton/jobs/95f8d06a7ea06b0b5392/) Eaton · Haina, DOM ### [VIE - Technical and Product Support Engineer F/H](https://jobs.opennash.com/companies/safran/jobs/33fd85e34858220c974c/) Safran · Munich ### [Advanced Application Support Engineer – Polarion Product (Remote)](https://jobs.opennash.com/companies/siemens/jobs/d916120f8779bc8d0044/) Siemens ### [Sr. Product Support Engineer](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/8d7d3904fd59ff40cec9/) Thermo Fisher Scientific · Job Posting, Jiangsu, China ### [Product Support Engineer SGT-800](https://jobs.opennash.com/companies/siemens-energy/jobs/96e51db3f295cf7d4399/) Siemens Energy OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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