[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Casey's General Stores · Ankeny, IA # IT Operations Lead Ankeny, Iowa, United States Full-time Manager or lead IT & Infrastructure Listed on Casey's General Stores’s official careers site. Posted November 4, 2026. Check that it is still open and apply there. [Apply on Casey's General Stores’s careers site →](https://myjobs.adp.com/caseysstoresupportcenter/cx/job-details?reqId=5001236284906) [OpenNash Jobs](https://jobs.opennash.com/) / [Casey's General Stores](https://jobs.opennash.com/companies/caseys-general-stores/) / IT Operations Lead ## Job description The IT Operations Lead is responsible for a team of technology professionals and is accountable for the reliable, efficient operation of Casey’s IT infrastructure. This role provides direction, oversight, and support to the team. It also monitors network and infrastructure performance, drives incident resolution, and implements improvements that optimize uptime and service quality for our store team members and guests. ### Key Responsibilities Responsible for hiring, training, salary administration, performance management, coaching and corrective actions for direct reports. Responsible for collaborating with team members on career development and goal setting. Acts as a champion of a committed and empowering culture, working with direct reports and team members on modeling Casey’s values. Oversee the monitoring of network systems and IT infrastructure to ensure optimal performance and uptime. Coordinate and manage the response to incidents, ensuring timely resolution and minimal impact on operations. Build and maintain reports and dashboards that track IT infrastructure performance, including uptime, incident volume, resolution times, and trends over time. Identify areas for improvement in IT operations and implement best practices and new technologies. Train new team members and provide ongoing development opportunities for existing staff. ### Compensation Starting pay range $73,000 ‎-‏‏‎ ‎$95,900. ‎ Actual pay may vary based on Casey’s assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity. This position is eligible for an annual cash bonus based on company performance. Our full salary range for this role does extend beyond the typical hiring range listed, allowing team members the opportunity to continue to grow within the company. ## Qualifications This position requires authorization to work in the U.S. without the need for employment-based immigration sponsorship now or in the future. Casey’s will not provide sponsorship or employer support for applications or petitions for F-1 OPT, F-1 CPT, H-1B, L-1, TN, O-1, E-3, H-1B1, J-1, or any other employment-based visa. Bachelor’s degree in information technology or similar field, or equivalent work-related experience. At least (3) three years of progressive experience in IT operations; experience serving as a team lead, mentor, or supervisor is preferred. Ability to quickly diagnose and drive resolution of technology issues. Demonstrates ability to produce detailed solutions for a technical audience and produce clear written and verbal communications for a non-technical audience. Ability to analyze data to identify trends, determine root cause, and develop and implement ways to prevent future occurrences. Excellent interpersonal, written, and verbal communication skills. Ability to collaborate and build relationships across Casey's organization and with vendors. Ability to multi-task in a fast-paced multifaceted environment is necessary. Working knowledge of IT service management practices such as incident, problem, and change management. Will need to be available for after-hours on-call escalation. This role does not allow for 100% remote work. Qualified candidates must live within a daily commutable distance of Casey's Store Support Center in Ankeny, IA and be willing to work onsite 5 days per week. ## At a glance - Posted by the employer: Nov 4, 2026 - First seen by OpenNash: Nov 8, 2026 - Last checked: Nov 8, 2026 - Listed for: 4 days - Location: Ankeny, Iowa, United States - Employment type: Full-time[Apply on Casey's General Stores’s careers site →](https://myjobs.adp.com/caseysstoresupportcenter/cx/job-details?reqId=5001236284906) ## Hiring at Casey's General Stores - Open jobs: 360 - New in the last 7 days: After two weekly collections - Tracked since: Jul 12, 2026 [All Casey's General Stores jobs](https://jobs.opennash.com/companies/caseys-general-stores/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Casey's General Stores ### [Associate Network Engineer](https://jobs.opennash.com/companies/caseys-general-stores/jobs/dbcc3b4ac42425461de6/) Ankeny, Iowa, United States ### [IT Asset Management Specialist](https://jobs.opennash.com/companies/caseys-general-stores/jobs/de023654a8d10eaf2518/) Ankeny, Iowa, United States ### [Infrastructure Engineer-Store Endpoint](https://jobs.opennash.com/companies/caseys-general-stores/jobs/f57360084d227e8e1cc9/) Ankeny, Iowa, United States ### [Lead IT Engineer](https://jobs.opennash.com/companies/caseys-general-stores/jobs/02bf52dcfa0256d65f90/) Ankeny, Iowa, United States ## Similar jobs at other companies ### [Operations Manager - Operations Group](https://jobs.opennash.com/companies/huntington-bank/jobs/c9ed2923459aa863f8d4/) Huntington Bank · Bloomfield Hills, MI Columbus, OH Detroit, MI Charlotte, NC Tupelo, MS ### [Operations Engineer](https://jobs.opennash.com/companies/lockheed-martin/jobs/99c12554081f66d51634/) Lockheed Martin · Orlando, FL ### [Operations Manager](https://jobs.opennash.com/companies/equity-residential/jobs/18ec3af4d8804dc0d2dc/) Equity Residential · Calabasas, CA ### [Operations Manger](https://jobs.opennash.com/companies/equity-residential/jobs/42f7c86ca7679a31e612/) Equity Residential · Pleasanton, CA ### [(USA) Operations Manager](https://jobs.opennash.com/companies/walmart/jobs/272acf9dff48977a5f7e/) Walmart · United States [Jobs in Ankeny, IA](/locations/us/ia/ankeny/)[Jobs in Iowa](/locations/us-ia/)[IT & Infrastructure jobs](/functions/it-infrastructure/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. [ OpenNash ](https://opennash.com/) AI-native services firm that builds custom software and 24/7 AI agents. OpenNash Jobs is an OpenNash Applied AI project. [Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1) Jobs - [Search jobs](https://jobs.opennash.com/search/) - [Companies](https://jobs.opennash.com/explore/) - [Hiring report](https://jobs.opennash.com/reports/hiring/) - [AI assistants](https://jobs.opennash.com/connect/) - [How it works](https://jobs.opennash.com/methodology/) OpenNash - [opennash.com](https://opennash.com/) - [Services](https://opennash.com/ai-agent-consulting/) - [OpenNash CX](https://opennash.com/cx/) - [AI Tools](https://opennash.com/ai-tools/) - [Blog](https://opennash.com/blog/) - [About](https://opennash.com/about/) Contact - [hello@opennash.com](mailto:hello@opennash.com) - [LinkedIn](https://www.linkedin.com/company/opennash) - [Support](https://jobs.opennash.com/support/) - [Privacy](https://jobs.opennash.com/privacy/) - [Terms](https://jobs.opennash.com/terms/) © 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.