[Skip to main content](#main-content)

[ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/)

Carrier Global · Singapore

# Customer Service Executive

Singapore Customer Support 

Listed on Carrier Global’s official careers site. Posted October 24, 2026. Check that it is still open and apply there.
[Apply on Carrier Global’s careers site →](https://carrier.wd5.myworkdayjobs.com/jobs/job/251-Jalan-Ahmad-Ibrahim-Singapore/Customer-Service-Executive_30221062)

[OpenNash Jobs](https://jobs.opennash.com/) / [Carrier Global](https://jobs.opennash.com/companies/carrier-global/) / Customer Service Executive

## Job description

### Role Responsibilities
- Process both Internal and External customer orders accurately, ensuring customer requirements and delivery timelines are met
- Handle responses to customer requests and queries to minimise gaps in customer service delivery Effective communication and coordination with all relevant internal teams including Operations, Planning Team and Warehouse and other stakeholders to ensure timely order fulfilment
- Resolve shipping issues, transit delays and delivery discrepancies promptly to support customer satisfaction
- Collaborate closely with fellow Customer Service team members to ensure seamless account coverage and shared workload balance during peak periods.

Working with Sales to meet monthly Sales Target Coordinate with internal logistics service provider and freight forwarders to arrange shipments and follow-up to secure vessel schedules. Prepare and coordinate shipping documentation Support shipping arrangements for ad-hoc programs and initiatives Role Purpose: Ensure end-to-end order fulfilment for authorised service providers, sales intermediaries, and business partners.

This role serves as a key coordination point between customers, external freight forwarders, and internal operations to ensure accurate order processing, timely shipment execution, and strong customer satisfaction.

### Minimum Requirements

Diploma or Degree in Business Administration or a related field Minimum 2–5 years of customer-facing experience in manufacturing aftermarket, customer service, logistics, or new ERP/eCommerce implementation Preferred Requirements:
- Strong working knowledge of Incoterms and their impact on shipping risk and costs
- Proven ability to prepare, review, and verify international shipping and customs documentation
- Proficiency with ERP systems, e-commerce platforms, carrier tracking portals, Microsoft Excel and Power BI

### Core Competencies

Communication: Provides clear and timely updates to customers and internal stakeholders Coordination: Follows up effectively with internal teams, vendors and customers to close actions on time Problem-Solving: Handles shipment issues, delays, and customer concerns in a calm and practical manner Attention to Detail: Ensures accuracy in orders, documentation, shipment details, and customer updates Excel Tracking: Uses Excel to track customer backlogs, order status, stock availability, and lead times Initiative: Takes ownership, anticipates follow-up actions, and proactively supports process improvements Team Collaboration: Works cross-functionally to support department goals Carrier is An Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

### Job Applicant's Privacy Notice

Click on this link to read the Job Applicant's Privacy Notice

## At a glance
- Posted by the employer: Oct 24, 2026
- First seen by OpenNash: Oct 24, 2026
- Last checked: Oct 31, 2026
- Listed for: 7 days
- Location: Singapore[Apply on Carrier Global’s careers site →](https://carrier.wd5.myworkdayjobs.com/jobs/job/251-Jalan-Ahmad-Ibrahim-Singapore/Customer-Service-Executive_30221062)

## Hiring at Carrier Global
- Open jobs: 1,011
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Carrier Global jobs](https://jobs.opennash.com/companies/carrier-global/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Carrier Global

### [Associate Director FP&A](https://jobs.opennash.com/companies/carrier-global/jobs/bdacb1ad573af086c4e8/)

Singapore

### [Category Manager (Manufacturing)](https://jobs.opennash.com/companies/carrier-global/jobs/1f286310df2ff95d9ddd/)

Singapore

### [Business Owner, Agentic Contact Center Transformation](https://jobs.opennash.com/companies/carrier-global/jobs/2074f63ae0e45add0d63/)

CAFLO: Carrier-Home Florida Remote Location, Remote City, FL

### [Customer Service Advisor](https://jobs.opennash.com/companies/carrier-global/jobs/9d312364aaf7a240d771/)

Blackburn, Lancashire, UK.

### [Customer Service Associate](https://jobs.opennash.com/companies/carrier-global/jobs/cd20804efaa6bc25f026/)

: Carrier-Syracuse, East Syracuse, NY

## Similar jobs at other companies

### [Customer Service Executive](https://jobs.opennash.com/companies/grasim-industries/jobs/f1ea93fb8129371e075e/)

Grasim Industries · Karnataka

### [【安達產險】Executive, OP Dept., Customer Service](https://jobs.opennash.com/companies/chubb/jobs/e106d5fc4bc147196040/)

Chubb · Taipei City, Taiwan

### [AD10012 Customer Service Executive](https://jobs.opennash.com/companies/asustek-computer/jobs/03cad2ee604717e0777c/)

Asustek Computer 

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

[ OpenNash ](https://opennash.com/)

AI-native services firm that builds custom software and 24/7 AI agents.

OpenNash Jobs is an OpenNash Applied AI project.
[Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1)

Jobs
- [Search jobs](https://jobs.opennash.com/search/)
- [Companies](https://jobs.opennash.com/explore/)
- [Hiring report](https://jobs.opennash.com/reports/hiring/)
- [AI assistants](https://jobs.opennash.com/connect/)
- [How it works](https://jobs.opennash.com/methodology/)

OpenNash
- [opennash.com](https://opennash.com/)
- [Services](https://opennash.com/ai-agent-consulting/)
- [OpenNash CX](https://opennash.com/cx/)
- [AI Tools](https://opennash.com/ai-tools/)
- [Blog](https://opennash.com/blog/)
- [About](https://opennash.com/about/)

Contact
- [hello@opennash.com](mailto:hello@opennash.com)

- [LinkedIn](https://www.linkedin.com/company/opennash)

- [Support](https://jobs.opennash.com/support/)

- [Privacy](https://jobs.opennash.com/privacy/)

- [Terms](https://jobs.opennash.com/terms/)

© 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.