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Capgemini · Manila

# Contact Center Process Associate

Manila Customer Support 

Listed on Capgemini’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.
[Apply on Capgemini’s careers site →](https://www.capgemini.com/jobs/459287-en_US+sap_btp)

[OpenNash Jobs](https://jobs.opennash.com/) / [Capgemini](https://jobs.opennash.com/companies/capgemini/) / Contact Center Process Associate

## Job description

Job DescriptionBusiness Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.Job Description - Grade SpecificBusiness Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 7 days
- Location: Manila[Apply on Capgemini’s careers site →](https://www.capgemini.com/jobs/459287-en_US+sap_btp)

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