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Capgemini · Guatemala City

# Senior Accounts Receivable Associate

Guatemala City Senior individual contributor Finance & Accounting 

Listed on Capgemini’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.
[Apply on Capgemini’s careers site →](https://www.capgemini.com/jobs/541996-es_ES+sap_btp)

[OpenNash Jobs](https://jobs.opennash.com/) / [Capgemini](https://jobs.opennash.com/companies/capgemini/) / Senior Accounts Receivable Associate

## Job description

Job DescriptionManage end-to-end collections activities for an assigned customer portfolio, ensuring timely cash recovery, dispute resolution, Promise-to-Pay follow-up, and strong customer relationships while maintaining compliance and operational controls. As a Team Manager you will be expected to: Key ResponsibilitiesManage and analyze Accounts Receivable aging and past-due balances.Contact customers through calls, emails, and account statements to secure payment.Track and manage Promise-to-Pay commitments and resolve non-payment issues.Support customer portal management for major retailers such as Amazon, Walmart, and Costco.Investigate and resolve EDI failures, deductions, disputes, and invoice-related issues.Collaborate with Credit, Sales, Customer Service, and Cash Application teams to drive issue resolution.Maintain accurate documentation, audit evidence, and compliance controls.Ensure SLA adherence and achievement of collection performance targets.

### General Responsibilities / Accountabilities

QualificationsBachelor's degree in Finance, Accounting, Business, or related field.2-5 years of experience in Collections, Accounts Receivable, or Order-to-Cash processes.Experience supporting large retailers and customer accounts preferred.SAP knowledge required; HighRadius experience is a plus.Availability to support North American business hours.Key Competencies Strong analytical and problem-solving skills.Stakeholder management and customer relationship skills.Excellent time management and prioritization capabilities.Effective communication and negotiation skills.Attention to detail and compliance mindset.Ability to interpret contracts, promotional campaigns, and complex collection scenarios.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 7 days
- Location: Guatemala City[Apply on Capgemini’s careers site →](https://www.capgemini.com/jobs/541996-es_ES+sap_btp)

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