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Capgemini · Cairo

# Customer Service (Turkish Speaker)

Cairo Customer Support 

Listed on Capgemini’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.
[Apply on Capgemini’s careers site →](https://www.capgemini.com/jobs/520875-en_GB+sap_btp)

[OpenNash Jobs](https://jobs.opennash.com/) / [Capgemini](https://jobs.opennash.com/companies/capgemini/) / Customer Service (Turkish Speaker)

## Job description

Job DescriptionWe are seeking a dedicated and results-driven Customer Experience Associate to join our dynamic team. In this role, you will serve as the primary brand ambassador, delivering high-quality experience and support to our global clientele. The ideal candidate will possess excellent communication skills, a proactive problem-solving mindset, and a commitment to optimizing the customer journey.

### Language Proficiency

Strong verbal and written Turkish and English communication skills, with a minimum requirement of C1-level proficiency in Turkish and B1 proficiency in English (or equivalent).

### Customer Centricity

Proven interpersonal and customer service skills, with the ability to manage diverse customer inquiries and de-escalate complex concerns effectively.

### Analytical & Decision-Making Skills

Robust problem-solving capabilities, with the decision-making confidence needed to address and resolve operational issues efficiently.

### Precision & Organization

Sharp attention to detail and strong organizational skills, crucial for accurate data entry, meticulous record-keeping, and effective task prioritization.

### Technical Aptitude

Proficient computer literacy and strong typing skills, including prior familiarity or comfort with CRM systems, ticketing platforms, and standard office productivity applications.

### Collaborative Mindset

A proven ability to thrive within a team environment, demonstrating a proactive, positive, and team-oriented attitude.

### Experience

Prior experience in a customer service, contact center, or related customer-facing role is highly advantageous. Job Description - Grade SpecificPerforms analysis of processes, systems, data and business information and research, and builds up domain knowledge.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 7 days
- Location: Cairo[Apply on Capgemini’s careers site →](https://www.capgemini.com/jobs/520875-en_GB+sap_btp)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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