[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Canadian Imperial Bank · Toronto, ON # Community General Manager, Imperial Service Toronto, ON Full-time Director Executive & Management Listed on Canadian Imperial Bank’s official careers site. Posted October 27, 2026. Check that it is still open and apply there. [Apply on Canadian Imperial Bank’s careers site →](https://cibc.wd3.myworkdayjobs.com/search/job/Toronto-ON/Community-General-Manager--Imperial-Service_2622129) [OpenNash Jobs](https://jobs.opennash.com/) / [Canadian Imperial Bank](https://jobs.opennash.com/companies/canadian-imperial-bank/) / Community General Manager, Imperial Service ## Job description We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of the Imperial Service Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. How you'll succeed People Leadership - Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values. ### Results Driven Leadership - Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders. ### Client Experience - Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring. Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary. Who you are You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do. You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams. Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best. You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP). You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best. ​#LI-TA What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location Toronto-Gerrard Square Employment Type Regular Weekly Hours 37.5 Skills Banking, Business, Client Facing, Client Relations, Financial Goals, Investment Funds, Managing Sales Teams, Mutual Funds, People Leadership, People Management, Wealth Management ## At a glance - Posted by the employer: Oct 27, 2026 - First seen by OpenNash: Nov 1, 2026 - Last checked: Nov 1, 2026 - Listed for: 5 days - Location: Toronto, ON - Employment type: Full-time[Apply on Canadian Imperial Bank’s careers site →](https://cibc.wd3.myworkdayjobs.com/search/job/Toronto-ON/Community-General-Manager--Imperial-Service_2622129) ## Hiring at Canadian Imperial Bank - Open jobs: 596 - New in the last 7 days: 217 - Tracked since: Jul 16, 2026 [All Canadian Imperial Bank jobs](https://jobs.opennash.com/companies/canadian-imperial-bank/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Canadian Imperial Bank ### [AI Product Scaling Director](https://jobs.opennash.com/companies/canadian-imperial-bank/jobs/ac37ff1566f3763eb802/) Toronto, ON ### [Analyst - Funding & Liquidity Management co-op](https://jobs.opennash.com/companies/canadian-imperial-bank/jobs/47b5773fe3f6135baa4d/) Toronto, ON ### [Analyst, Global Asset Management](https://jobs.opennash.com/companies/canadian-imperial-bank/jobs/be919df4a3ca2a45c1a0/) Toronto, ON ### [Business Systems Analyst Co-op (Winter 2027), Enterprise Technology & Business Management](https://jobs.opennash.com/companies/canadian-imperial-bank/jobs/f7f172663800b03a77f0/) Toronto, ON ### [Director of AI Applications Development](https://jobs.opennash.com/companies/canadian-imperial-bank/jobs/ce80cd5fee7355e6f0f8/) Toronto, ON ## Similar jobs at other companies ### [shift supervisor - Store# 04687, IMPERIAL LANDING-NO.1 & BAYVIEW](https://jobs.opennash.com/companies/starbucks/jobs/b677ed10011bed736a9c/) Starbucks · Imperial Landing, Richmond, British Columbia, Canada ### [Electrician Helper - General Service Application](https://jobs.opennash.com/companies/comfort-systems-usa/jobs/e299dc573aadff4f7366/) Comfort Systems USA ### [Journeyman Electrician - General Service Application](https://jobs.opennash.com/companies/comfort-systems-usa/jobs/1d8fba10b1373b841c06/) Comfort Systems USA ### [*Alnylam Talent Community - General Interest In Future Roles](https://jobs.opennash.com/companies/alnylam-pharmaceuticals/jobs/153d646ef4810274b23b/) Alnylam Pharmaceuticals · Global ### [Community Health Worker](https://jobs.opennash.com/companies/cvs-health/jobs/32ba5f2dc8f90aeaec40/) CVS Health · Glendale, AZ OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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