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Caesars Entertainment · Atlantic City, NJ

# Rooms Controller- Full Time (Caesars Atlantic City)

Atlantic City, NJ, United States On-site Full-time Finance & Accounting 

Listed on Caesars Entertainment’s official careers site. Posted July 15, 2026. Check that it is still open and apply there.
[Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/86934)

[OpenNash Jobs](https://jobs.opennash.com/) / [Caesars Entertainment](https://jobs.opennash.com/companies/caesars-entertainment/) / Rooms Controller- Full Time (Caesars Atlantic City)

## Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.

Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $18.00 per hour

## Responsibilities

Responsible for the efficient operation of the rooming process including arrangements such as the pre-blocking, pre-registration and final check-in of guests based upon time of arrival, special requests and play based value. Authorized to view only the pre-approved room comping level; this position does not have authority to change information. Responsible for posting charges and settling folios for individuals and groups as well as resolving due-outs and completing express check-outs.

Maintains accuracy within accommodation availability. Completes the non-zero balance report on a regular and on-going basis. Handles incoming calls regarding same day billing inquiries. Expected to streamline departmental operations through the continuous assessment of policies and procedures, work processes and program effectiveness/value. Helps to maintain and enhance a safe, secure and comfortable environment for our guests.

Empowered to ensure that customer’s complaints/problems/issues are handled in a effective, prompt and courteous manner. Demonstrates a positive demeanor to customers, both internal and external, at all times.

## Qualifications

Excellent customer service skills required. High school diploma. Outstanding public relations, communication, and interpersonal skills. Professional appearance. Two years front desk experience. Working knowledge of the Atlantic City area.

## At a glance
- Posted by the employer: Jul 15, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 11, 2026
- Listed for: 88 days
- Location: Atlantic City, NJ, United States
- Work arrangement: On-site
- Employment type: Full-time[Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/86934)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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