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Caesars Entertainment · Reno, NV

# Sports Book Ticket Writer Full Time ( Pioneer Crossing Fernley)

Reno, NV, United States On-site 

Listed on Caesars Entertainment’s official careers site. Posted September 21, 2026. Check that it is still open and apply there.
[Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/87513)

[OpenNash Jobs](https://jobs.opennash.com/) / [Caesars Entertainment](https://jobs.opennash.com/companies/caesars-entertainment/) / Sports Book Ticket Writer Full Time ( Pioneer Crossing Fernley)

## Job description

WELCOME TO THE EMPIRE! William Hill U.S., America's leading sports book provider, has immediate openings at its sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s).

As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

### Why Join the Team

Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.) Flexible scheduling (nights, weekends, mornings, holidays, etc.) Advancement opportunities - come grow a career with us! a

## Responsibilities

Provide a top tier level of customer service that encourages customers to come back repeatedly Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board Become familiar with our betting options and be able to strike up conversations with customers regarding those options Work to resolve customer disputes/complaints and escalate to direct supervisor when needed Be a positive team member and work collaboratively with other team members and your leadership team Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards Other duties as assigned

## Qualifications

Flexible availability Must have basic computer knowledge (Email, MS Excel, internet, etc.) Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting H.S.

### Diploma, GED, or equivalent preferred
- 21+ years of age or older Be able to pass a background check Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary High level of customer service
- Ability to work a flexible schedule: nights, weekends, and some holidays is preferred
- Present yourself in a professional manner
- Strong communication skills, both written and verbal
- Ability to do simple math Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board ADDITIONAL REQUIREMENTS: Must be able to stand for extended periods of time
- Must be able to lift, pull or push 25 lbs.

Must be able write for extended periods of time. Must be able to twist, bend or reach with no significant boundaries

## At a glance
- Posted by the employer: Sep 21, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 27 days
- Location: Reno, NV, United States
- Work arrangement: On-site[Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/87513)

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