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Caesars Entertainment · Council Bluffs, IA

# Guest Service Agent - Harrah's and Hilton Garden Inn, Horseshoe

Council Bluffs, IA, United States On-site 

Listed on Caesars Entertainment’s official careers site. Posted March 19, 2026. Check that it is still open and apply there.
[Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/70494)

[OpenNash Jobs](https://jobs.opennash.com/) / [Caesars Entertainment](https://jobs.opennash.com/companies/caesars-entertainment/) / Guest Service Agent - Harrah's and Hilton Garden Inn, Horseshoe

## Responsibilities

Checking guests in and out of the hotel. Standing and maneuvering in confined area. Greeting and conversing with customers in English. Speaking clearly and communicating with guest in noisy environment. Responding to visual and oral signals. Using color monitors on computer screens. Addressing concerns and questions. Giving friendly, excellent service. Processing cash transactions accurately.

## Qualifications

Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Previous computer and front desk experience preferred. Excellent guest communication skills. High school graduate or equivalent. Basic computer knowledge.

## At a glance
- Posted by the employer: Mar 19, 2026
- First seen by OpenNash: Jul 12, 2026
- Last checked: Oct 18, 2026
- Listed for: 213 days
- Location: Council Bluffs, IA, United States
- Work arrangement: On-site[Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/70494)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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