[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Caesars Entertainment jobs](https://jobs.opennash.com/companies/caesars-entertainment/) · [Search jobs](/search/) Caesars Entertainment · Atlantic City, NJ # Reservations Coordinator National Casino Marketing-Full Time (Harrah's Atlantic City/CES) Atlantic City, NJ, United States On-site Marketing Listed on Caesars Entertainment’s official careers site. Posted September 11, 2026. Check that it is still open and apply there. [Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/89316) [OpenNash Jobs](https://jobs.opennash.com/) / [Caesars Entertainment](https://jobs.opennash.com/companies/caesars-entertainment/) / Reservations Coordinator National Casino Marketing-Full Time (Harrah's Atlantic City/CES) ## Job description This position functions as a reservationist for the National Casino Marketing department in the Atlantic City region. $20.00 per hour ## Responsibilities - Coordinates customer services for internal and external customers as required on assigned shift. - Arranges room and transportation for arriving and departing guests, including assistance with check-outs utilizing NCM guidelines. - Provides independent agents, customers, and other CET departments with accurate information regarding comp status for quality gaming customers based on player rating. - Handles daily email requests from gaming customers and independent agents for reservations and explains criteria for customers to qualify for comps. - Responsible for all data entry, records collection and proper record maintenance and timely completion of charter activity using multiple computer systems. - Manages daily logistics and scheduling for various bus and plane programs. - Responsible for training new hires on LMS, CMS, reservation system, Outlook and group reservations as needed. - Responds to emails from Las Vegas, Call Center, Internal departments, customers and Independent Agents in regards to booking rooms, events, all promotions and entertainment. - Answers all email questions about upcoming events and entertainment with the intent to book. - Initiates proactive measures to solve customer inquiries and issues through independent agents, which requires research of customer accounts, and at times reviewing internal controls of events and promotions. - Utilizes NCM guidelines and criteria to be able to make comp decisions and provide elevated service to VIP guests. - If employee receives information that does not meet the VIP criteria or NCM guidelines, employee will provide detail to supervisors and above to be able to make expedited decisions. - When applicable, applying service recovery as appropriate for service breakdowns within guidelines. - Employee may contact independent agents, or Customers on the phone for further clarification and resolution if needed. - Anticipates guest and IA needs and quickly responds to guest’s requests to arrange transportation and accommodations for future visits. - Uses sound judgment and makes good decisions in accordance with established comp guidelines. - Handles difficult guests and situations in a calm, professional, and prudent manner as they arise. - Fully complies with all applicable rules, regulations, laws, and policies, and conducts themselves with highest levels of integrity and honesty. - Completes all other duties as assigned. - This position is not authorized to issue cash comps of $10,000 or more. ## Qualifications - College degree preferred but not required. - HS degree or GED equivalent required. - Two years customer service experience, communication and organizational skills, and Microsoft office skills desired. ### ADDITIONAL REQUIREMENTS - Must be able to work independently - Must be able to sit and stand for prolonged periods of time - Ability to work in a confined space for long periods of time - Must have the manual dexterity to operate a computer and other necessary office equipment - Must be able to maneuver around office and property. NJ CER LICENSE REQUIRED ## At a glance - Posted by the employer: Sep 11, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 37 days - Location: Atlantic City, NJ, United States - Work arrangement: On-site[Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/89316) ## More jobs at Caesars Entertainment ### [Host Marketing National Casino Regional- Full Time (Harrah's Atlantic City/CES)](https://jobs.opennash.com/companies/caesars-entertainment/jobs/7f40d05f55747ddf540e/) Atlantic City, NJ, United States ### [Marketing Campaign Associate I - Corporate (Atlantic City)](https://jobs.opennash.com/companies/caesars-entertainment/jobs/ab7ec58ff59837bf842d/) Atlantic City, NJ, United States ### [Assistant Service Person - Full Time, Coastal Craft (Harrah's Atlantic City)](https://jobs.opennash.com/companies/caesars-entertainment/jobs/0dd04443dfc5d73bcb2d/) Atlantic City, NJ, United States ## Similar jobs at other companies ### [Conference Planning Coordinator - National Center for Employee Development (NCED)](https://jobs.opennash.com/companies/aramark/jobs/f054830c5974ae221761/) Aramark · Norman, OK, US ### [Group Rooms Coordinator - National Center for Employee Development (NCED)](https://jobs.opennash.com/companies/aramark/jobs/03e8746bb82b985e6758/) Aramark · Norman, OK, US ### [Reservations Agent - Hotel del Coronado, A Curio Collection by Hilton](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/8c93adc54e89eaf20ac3/) Hilton Worldwide Holdings · Coronado, CA, United States ### [Coordinator, Global Gaming Casino Warehouse](https://jobs.opennash.com/companies/carnival-corporation/jobs/cde339f0e05d49252a6a/) Carnival Corporation · Miami, FL ### [shift supervisor - Store# 49416, Casino Center and Clark](https://jobs.opennash.com/companies/starbucks/jobs/24042ce10d82857ef243/) Starbucks · Las Vegas, Nevada, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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