[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Caesars Entertainment jobs](https://jobs.opennash.com/companies/caesars-entertainment/) · [Search jobs](/search/) Caesars Entertainment · Reno, NV # Hospitality Host- Reno, NV Reno, NV, United States On-site Hospitality & Food Service Listed on Caesars Entertainment’s official careers site. Posted September 3, 2026. Check that it is still open and apply there. [Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/89089) [OpenNash Jobs](https://jobs.opennash.com/) / [Caesars Entertainment](https://jobs.opennash.com/companies/caesars-entertainment/) / Hospitality Host- Reno, NV ## Job description The Casino Hospitality Host is responsible for creating a positive, personalized guest experience for valued players. This role involves identifying, developing, and maintaining relationships with new and existing casino guests to drive repeat visits and increase player loyalty. The host acts as a concierge, liaison, and problem-solver for high-value guests to ensure excellent service and satisfaction. ## Responsibilities - Greet and engage with casino guests, particularly VIP and high-value players, in a friendly and professional manner Proactively build relationships with new and returning guests through face-to-face contact, phone, email, and other communication channels - Analyze player data and trends using casino management systems to identify potential high-value customers and offer personalized incentives - Coordinate complimentary services (comps), promotional offers, hotel stays, dining, show tickets, and other amenities based on player value and host discretion - Ensure guests’ needs are met and assist with reservations, special requests, and resolving issues promptly and professionally Actively participate in on-site events, promotions, and marketing efforts to drive guest participation - Maintain accurate records of guest contacts, offers, preferences, and feedback - Collaborate with other departments (marketing, hotel, F&B, security) to ensure seamless guest experiences - Monitor and follow compliance with all regulatory requirements, including responsible gaming and anti-money laundering policies Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture - Performs other job related duties as assigned ## Qualifications High school diploma or GED required; associate or bachelor’s degree in hospitality, marketing, or a related field preferred 1–3 years of experience in casino, hotel, or high-end customer service environment - Strong interpersonal and communication skills, with the ability to build rapport quickly Sales-oriented mindset with the ability to influence and retain customers - Knowledge of casino games, player rewards programs, and industry practices is a plus - Must be able to work flexible hours, including nights, weekends, and holidays - Familiarity with casino player tracking and CRM systems (e.g., CMS, LMS, Salesforce, or equivalent) preferred Outgoing and personable Results-driven Detail-oriented Empathetic and patient Highly organized ### ADDITIONAL REQUIREMENTS Ability to stand and walk for extended periods May need to lift items up to 25 lbs. occasionally Comfortable working in a noisy, smoke-filled environment Office environment may include variable temperature and lighting levels Casino environment may include smoke and variable temperature, lighting and noise GUEST SERVICE (INTERNAL/EXTERNAL) ### STANDARDS Employee is required to meet and deliver our core values, service standards, and family style service. ### PERFORMANCE REQUIREMENTS Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed. ## At a glance - Posted by the employer: Sep 3, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 45 days - Location: Reno, NV, United States - Work arrangement: On-site[Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/89089) ## More jobs at Caesars Entertainment ### [Assistant Room Chef Ramsays Kitchen](https://jobs.opennash.com/companies/caesars-entertainment/jobs/62e0e198a1f126f569e7/) Reno, NV, United States ### [Bar Porter Village Bar](https://jobs.opennash.com/companies/caesars-entertainment/jobs/eb74aee43ea822034d4a/) Reno, NV, United States ### [Barista Starbucks-Part Time-Eldorado](https://jobs.opennash.com/companies/caesars-entertainment/jobs/d670054966e3b3142d46/) Reno, NV, United States ### [Barista- Part Time- Sips-Silver Legacy](https://jobs.opennash.com/companies/caesars-entertainment/jobs/4cb21c08c5d2775193cd/) Reno, NV, United States ### [Barista-Starbucks-Silver Legacy](https://jobs.opennash.com/companies/caesars-entertainment/jobs/916d60b2efa5f46aadaa/) Reno, NV, United States ## Similar jobs at other companies ### [Associate Banker, 30 Hours, Reno Tahoe - Reno, Sparks Area - Multiple locations](https://jobs.opennash.com/companies/jpmorganchase/jobs/3febd9a1db8e1472caee/) JPMorganChase · Reno, NV, United States ### [Beauty Advisor - Lancome, Reno Meadowood - Part Time](https://jobs.opennash.com/companies/macys/jobs/4842a6e815fb33135c56/) Macy's · Reno, NV, United States ### [Seasonal Retail Sales Associate, Reno Meadowood](https://jobs.opennash.com/companies/macys/jobs/375392796afd0d01875a/) Macy's · Reno, NV, United States ### [Management & Sales Training Program - Reno](https://jobs.opennash.com/companies/sherwin-williams/jobs/679a896248404942f7da/) Sherwin-Williams · Reno, NV, United States ### [TEMP Sales Support Specialist - FoodHandler| Reno, NV](https://jobs.opennash.com/companies/bunzl/jobs/90d0f43dcefaee51aa57/) Bunzl · Reno, NV, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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