[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Caesars Entertainment jobs](https://jobs.opennash.com/companies/caesars-entertainment/) · [Search jobs](/search/) Caesars Entertainment · Las Vegas, NV # Corporate Caesars Rewards Customer Service Specialist (Las Vegas) Las Vegas, NV, United States Hybrid Full-time Customer Support Listed on Caesars Entertainment’s official careers site. Posted September 21, 2026. Check that it is still open and apply there. [Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/89371) [OpenNash Jobs](https://jobs.opennash.com/) / [Caesars Entertainment](https://jobs.opennash.com/companies/caesars-entertainment/) / Corporate Caesars Rewards Customer Service Specialist (Las Vegas) ## Job description The Caesars Rewards Customer Service Department is a fun team that works behind the scenes to ensure a high quality of customer service is provided to our valued guests. Our team works in a fast-paced environment that requires communication with our operating leaders. We also provide outstanding service to targeted guests who may encounter a problem, question or who may require assistance. ## Responsibilities Handling phone calls that can pertain to any CET property as well as the Caesars Rewards program Communicating information related to the Caesars Rewards Program such as offers, Reward Credits (redemption/earnings), Tier benefits, Partners, Visa, and much more Documenting and solving Tier-level customer inquiries in a professional and timely manner Responding to large quantities of guest emails for the Western Region including Caesars Rewards within defined due dates Performing problem resolution including service recovery via customer interaction (e.g. letters, phone calls, email) Completing all tasks assigned by Supervisor. Accepts feedback and coaching from supervisors ## Qualifications Full knowledge and understanding of the Caesars Rewards Program. LMS, CMS, Experience, Microsoft products, Enterprise Bank and Oracle based tool experience. Must have excellent grammar, spelling and writing skills Positive, solutions-oriented, extremely helpful, ability to remain calm in difficult situations. Ability to multitask in a fast-paced environment being extremely organized. Problem solving, preferably in a hospitality-focused or customer service environment. Flawless professional attendance and work ethic. Adhere to regulatory, departmental and company policies & procedures ### ADDITIONAL REQUIREMENTS Using discretionary decision making and independent judgment in determining resolution through comp rooms, meals, or other methods when applicable. Tracking and communicating various forms of customer feedback to understand overall breakdowns and hidden dissatisfiers Acting as a role model (upbeat and positive) and presenting oneself as an asset to Caesars Entertainment and encourage others to do the same. ## At a glance - Posted by the employer: Sep 21, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 11, 2026 - Listed for: 20 days - Location: Las Vegas, NV, United States - Work arrangement: Hybrid - Employment type: Full-time[Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/89371) ## More jobs at Caesars Entertainment ### [Convention Sales Lead Representative - Full Time (Call Center LV)](https://jobs.opennash.com/companies/caesars-entertainment/jobs/2d68f4aa43a5b40e743f/) Las Vegas, NV, United States ### [Customer Service Manager- Copilot Knowledge Base](https://jobs.opennash.com/companies/caesars-entertainment/jobs/763eeb3546aa5456a0f9/) Las Vegas, NV, United States ### [Customer Service Manager- Operations (Overnight)](https://jobs.opennash.com/companies/caesars-entertainment/jobs/f3546635972cdc193902/) Las Vegas, NV, United States ### [Customer Service Manager- Technical Support](https://jobs.opennash.com/companies/caesars-entertainment/jobs/53fd8db3218c9ca8c2f4/) Las Vegas, NV, United States ### [Customer Support Admin Supervisor](https://jobs.opennash.com/companies/caesars-entertainment/jobs/46c3a5a1d82a35432b30/) Las Vegas, NV, United States ## Similar jobs at other companies ### [Total Rewards Professional Corporate (m/w/d)](https://jobs.opennash.com/companies/knorr-bremse/jobs/2ba76e0cb8f5005302cb/) Knorr-Bremse · München, DE ### [Senior Associate- Rewards Product](https://jobs.opennash.com/companies/jpmorganchase/jobs/8b459cf660346b4e0795/) JPMorganChase · Wilmington, DE, United States ### [Total Rewards Specialist](https://jobs.opennash.com/companies/williams-sonoma/jobs/78bdc84267d0338902cc/) Williams-Sonoma · Olive, MS, United States ### [Total Rewards Market Partnership Expert](https://jobs.opennash.com/companies/nestle/jobs/b37c822d2f0d9ff7553f/) Nestlé · Gurgaon, IN ### [Business Banking Trust & Security - Card Rewards Fraud Strategy, Senior Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/0659568f4c804e18913e/) JPMorganChase · Wilmington, DE, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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