[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Caesars Entertainment jobs](https://jobs.opennash.com/companies/caesars-entertainment/) · [Search jobs](/search/) Caesars Entertainment · Council Bluffs, IA # Usher/Ticket Taker - On Call (Mid-America Center) Council Bluffs, IA, United States On-site Listed on Caesars Entertainment’s official careers site. Posted July 1, 2025. Check that it is still open and apply there. [Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/70483) [OpenNash Jobs](https://jobs.opennash.com/) / [Caesars Entertainment](https://jobs.opennash.com/companies/caesars-entertainment/) / Usher/Ticket Taker - On Call (Mid-America Center) ## Job description The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. ## Responsibilities Greet customers, patrons, or visitors. Provide event information to patrons. Collect admission tickets and passes from patrons at entertainment events. Settle seating disputes or help solve other customer concerns. Mediate disputes. Resolve customer complaints or problems. Examine tickets or passes to verify authenticity, using criteria such as color or date issued. Verify patron or staff credentials. Provide assistance with patrons' special needs, such as helping those with wheelchairs. Guide patrons to exits or provide other instructions or assistance in case of emergency. Usher patrons to seats or exits. Verify credentials of patrons desiring entrance into authorized persons areas. Refuse admittance to undesirable persons or persons without tickets or passes. Distribute programs to patrons. Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions. Provide patrons with directions to locales or attractions. Assist patrons in finding seats, lighting the way with flashlights, if necessary. Maintain order and ensure adherence to safety rules. Monitor environment to ensure safety. Search for lost articles or for parents of lost children. Search all bags for outside food and beverages and anything unsafe. ## Qualifications Must possess excellent customer service and communication skills and enjoy working with the public. Must have a good speaking voice and the ability to improvise and be a quick thinker. Must be able to get along with co-workers and work as a team. Must be able to work any day of the week and any shift. Must present a well-groomed appearance and meet all requirements of company/property appearance standards. Must be able to work independently and with little supervision. Must be able to maneuver throughout event areas. Must be able to stand for long periods of time, bend, crouch, stoop, kneel, crawl, twist, and balance when in front of or interacting with guests. Must be able to lift up to 20 pounds. Must be able to read, write, speak, and understand English. Must be able to tolerate areas containing secondary smoke. ## At a glance - Posted by the employer: Jul 1, 2025 - First seen by OpenNash: Jul 12, 2026 - Last checked: Oct 18, 2026 - Listed for: Over a year - Location: Council Bluffs, IA, United States - Work arrangement: On-site[Apply on Caesars Entertainment’s careers site →](https://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/70483) ## More jobs at Caesars Entertainment ### [Bartender - Part Time (Hilton Garden Inn, Horseshoe)](https://jobs.opennash.com/companies/caesars-entertainment/jobs/baa7ae4a72718e0db279/) Council Bluffs, IA, United States ### [Cafe Attendant (JB's Cafe, Horseshoe)](https://jobs.opennash.com/companies/caesars-entertainment/jobs/9e022866a8d727c30823/) Council Bluffs, IA, United States ### [Casino Bartender](https://jobs.opennash.com/companies/caesars-entertainment/jobs/1933e79e811ec89d3a24/) Council Bluffs, IA, United States ### [Casino Services Dual Rate (Harrah's)](https://jobs.opennash.com/companies/caesars-entertainment/jobs/60b59c4ffa73e58daf92/) Council Bluffs, IA, United States ### [Count Room Representative](https://jobs.opennash.com/companies/caesars-entertainment/jobs/d47e06db4448e246de2d/) Council Bluffs, IA, United States ## Similar jobs at other companies ### [Usher Ticket Taker](https://jobs.opennash.com/companies/live-nation-entertainment/jobs/ef6d69fcd69cbccd162d/) Live Nation Entertainment · Chula Vista, CA, USA ### [Usher/Ticket Taker](https://jobs.opennash.com/companies/live-nation-entertainment/jobs/a6f5ba2c803bd34865b4/) Live Nation Entertainment · Cuyahoga Falls, OH, USA ### [Arena Usher - On Call](https://jobs.opennash.com/companies/boyd-gaming/jobs/88e778adcc94eb66502f/) Boyd Gaming · Las Vegas, United States ### [Usher](https://jobs.opennash.com/companies/aramark/jobs/50880d62a34aa9354385/) Aramark · Los Angeles, CA, US OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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