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BrightSpring Health Services · DENVER, Colorado

# Portal Specialist

DENVER, Colorado Full-time $20.00 - $28.00 / Hour Healthcare & Clinical 

Listed on BrightSpring Health Services’s official careers site. Posted October 28, 2026. Check that it is still open and apply there.
[Apply on BrightSpring Health Services’s careers site →](https://careers-brightspring.icims.com/jobs/198477/login)

[OpenNash Jobs](https://jobs.opennash.com/) / [BrightSpring Health Services](https://jobs.opennash.com/companies/brightspring-health-services/) / Portal Specialist

## Job description

Our Company Amerita Overview The Portal Specialist is responsible for the timely and accurate retrieval of new referrals from assigned hospital and health-system portals to support Amerita’s intake workflow. This role ensures referral information is captured, entered, and communicated efficiently to downstream teams, ultimately reducing delays in onboarding new patients for home infusion services. Portal Specialists act as a key liaison between hospital case managers and Amerita, improving communication, referral accuracy, and overall service levels across markets.

### Schedule

Monday - Friday 8:00 am - 5:00 pm CST We Offer:
- Competitive Pay
- Health, Dental, Vision & Life Insurance
- Company-Paid Short & Long-Term Disability
- Flexible Schedules & Paid Time Off
- Tuition Reimbursement
- Employee Discount Program & DailyPay
- 401k
- Pet Insurance Responsibilities Retrieves, reviews, and processes new referrals from assigned hospital portals in a timely manner
- Monitors multiple portals concurrently to minimize missed or delayed referrals
- Creates initial (“skeleton”) patient charts within CPR+ to facilitate quick downstream processing
- Communicates within hospital and case-management portals as needed (market-dependent) Relays benefit investigation outcomes, authorization status, and estimated delivery timelines to referral sources
- Collaborates with internal teams including Intake, BI, Authorization, Pharmacy, and Nursing as needed
- Supports standardized turnaround times for referral processing
- Identifies delays, missing documentation, or portal issues and escalate promptly
- Maintains accurate, compliant documentation in CPR+ and related systems Supervisory Responsibility: No Qualifications High school diploma or equivalent required; associate degree preferred.
- One (1) year of relevant experience in home infusion, specialty pharmacy, medical office, hospital liaison, or intake preferred. Experience working with electronic medical record (EMR) systems, intake systems, or case-management portals strongly preferred. CPR+ experience a plus.

Strong attention to detail and accuracy in data entry. Ability to manage multiple screens, portals, and tasks simultaneously. Excellent written and electronic communication skills. Understanding of healthcare terminology, insurance benefits, and basic authorization concepts. Ability to work in a fast-paced environment and meet turnaround time expectations. Customer-service orientation when interacting with hospital case managers and internal teams.

Proficiency in Microsoft Office and ability to quickly learn new technology platforms.

### Percentage of Travel

0-25% To perform this role will require frequently sitting, standing, walking, and typing on a keyboard with fingers, and occasionally bending, reaching, and climbing (stairs/ladders). The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs

About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider.

For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X. Salary Range USD $20.00 - $28.00 / Hour

## At a glance
- Posted by the employer: Oct 28, 2026
- First seen by OpenNash: Nov 1, 2026
- Last checked: Nov 8, 2026
- Listed for: 11 days
- Location: DENVER, Colorado
- Employment type: Full-time
- Pay: $20.00 - $28.00 / Hour[Apply on BrightSpring Health Services’s careers site →](https://careers-brightspring.icims.com/jobs/198477/login)

## Hiring at BrightSpring Health Services
- Open jobs: 2,670
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 12, 2026

[All BrightSpring Health Services jobs](https://jobs.opennash.com/companies/brightspring-health-services/) · [Weekly hiring report](/reports/hiring/)

## More jobs at BrightSpring Health Services

### [RN / Registered Nurse - Home Health](https://jobs.opennash.com/companies/brightspring-health-services/jobs/c86ab9315f1791b3e260/)

DENVER, Colorado

### [RN / Registered Nurse - Home Health- $5k Sign-on](https://jobs.opennash.com/companies/brightspring-health-services/jobs/eca8d08e49fe3a7a3799/)

DENVER, Colorado

### [RN / Registered Nurse - Infusion](https://jobs.opennash.com/companies/brightspring-health-services/jobs/2f6d3800784d06ecf6c9/)

DENVER, Colorado

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