[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Boyd Gaming jobs](https://jobs.opennash.com/companies/boyd-gaming/) · [Search jobs](/search/) Boyd Gaming · St. Charles, United States # Engineer I-AV Field St. Charles, United States Full-time Operations Listed on Boyd Gaming’s official careers site. Posted May 22, 2026. Check that it is still open and apply there. [Apply on Boyd Gaming’s careers site →](https://jobs.smartrecruiters.com/BoydGaming/3743990013277216-engineer-i-av-field) [OpenNash Jobs](https://jobs.opennash.com/) / [Boyd Gaming](https://jobs.opennash.com/companies/boyd-gaming/) / Engineer I-AV Field ## Job description - Provide first level of technical support by performing basic and advanced incident troubleshooting and tracking and assist with problem resolution, fault isolation, follow-up support and documentation to include providing action reports to department team leaders - Responds to audio, video or AV Control alerts at the property and regional levels for high priority outage restoration efforts - Provide installation, monitoring, maintenance, support, and optimization of all audio video hardware and software within property data centers and communications closets or where Audio Video assets are contained in a training or production environment - Perform remedial maintenance on basic Audio Video hardware and software, including the restoration of configurations with assistance from senior and second level field engineers and IT Operations Center engineers or in combined resolution efforts with vendor support engineers or technicians - Analyze and resolve audio, video, and AV control hardware and software problems in an efficient and accurate manner following all safety and security precautions - Provide setup and teardown services for local, regional and national performing acts. This includes load in, load out, and set construction. Operation and troubleshooting of computerized lighting systems for stage and industrial areas. Create and control lighting for local and regional acts. Configuration, programming, and maintenance of high-end sound equipment including mixing boards, amplifiers, audio processors, wired and wireless mic systems. Providing both front and back of house support and operation of these systems during performances. Install and troubleshoot digital signage systems including both indoor and outdoor displays, video walls, projectors, monument and pylon signs. Familiarity with VGA, DVI, HDMI, and Multicast preferred. - Provide scheduled on-call support for after-hours support issues and resolution - Perform inventory of Company assets and document stock levels for department visibility - Record, monitor, track, and document work performed using the Company’s tracking system - Provide support for Company’s Marketing Media Content Delivery Systems Other duties, as assigned In-collaboration with and under guidance of Corporate IT functional teams: Participate in disaster recovery testing - Participate in functional and empirical analysis related to the design, development, planning, and configuration of AV peripheral hardware - Participate in rollouts of new AV hardware and software upgrades - Perform advanced AV engineering functions, including TV cloning, Distributed Audio System configurations, and AV Control setup and deployment in the field environment - Provide user training and support using Company configuration management tools and applications - Assist in determining product compatibility, flexibility, and recommends replacement, upgrade or retirement of Company assets during assigned duties ## Qualifications High School Diploma or equivalent required; Associates of Applied Science degree in an audio-visual discipline or comparable level of experience preferred. - Must have Two (2) years of experience in an AV Support position, preferred, OR a combination of Audio-Visual Network or Systems Engineering experience AND any combination of the following: Two (2) years of applied experience with distributed audio systems Two (2) years of experience working on distributed video systems Two (2) years of experience working with AV Control Systems - Must have basic computer and networking skills and fundamentals, experience in a resort hotel casino environment preferred - Must have a high level of technical knowledge relative to the installation and connectivity of audio and video systems, including the configuration, maintenance, and support of new and existing solutions. Must have strong organizational, analytical, and troubleshooting skills. Must be knowledgeable in basic and advanced audio, video, and AV control operation and related support and basic troubleshooting techniques Must be able to type quickly and accurately, preferably at least 50 wpm. Must have exceptional customer service, verbal and written communications, interpersonal and telephone etiquette skills; and adopts Company core values Must be highly organized, detail-oriented, and able to effectively multi-task. - Must possess and demonstrate the following skills ### Decision Making Concern for Quality - Exceeds Customer Expectations Achieving Results Analytical Thinking Problem solving Communication skills - Ability to acquire gaming license, as required Any combination of the following certifications, experience, training preferred: CEA CTS CAT Q-Sys Crestron Cobranet or Dante Audio ## At a glance - Posted by the employer: May 22, 2026 - First seen by OpenNash: Jul 12, 2026 - Last checked: Oct 11, 2026 - Listed for: 142 days - Location: St. Charles, United States - Employment type: Full-time[Apply on Boyd Gaming’s careers site →](https://jobs.smartrecruiters.com/BoydGaming/3743990013277216-engineer-i-av-field) ## More jobs at Boyd Gaming ### [Banquet Server](https://jobs.opennash.com/companies/boyd-gaming/jobs/41cb854e0a8deeb0c154/) St. Charles, United States ### [Bartender-Casino (ON Call)](https://jobs.opennash.com/companies/boyd-gaming/jobs/9f1858a1dca72f51e0a0/) St. Charles, United States ### [Busperson Charter 18 Modern Tavern](https://jobs.opennash.com/companies/boyd-gaming/jobs/8ea43774186d26efaf4b/) St. Charles, United States ### [Busperson Charter 18 Modern Tavern (Full Time)](https://jobs.opennash.com/companies/boyd-gaming/jobs/d3049bb766df8a1950c5/) St. Charles, United States ### [Banquet Houseperson](https://jobs.opennash.com/companies/boyd-gaming/jobs/83d964199d2617d0698a/) St. Charles, United States ## Similar jobs at other companies ### [Field Engineer](https://jobs.opennash.com/companies/lockheed-martin/jobs/640b8c1c12548ed743b9/) Lockheed Martin · Arlington, TX ### [Field Engineer](https://jobs.opennash.com/companies/lockheed-martin/jobs/0687d9adcdad4cd0e64c/) Lockheed Martin · Moorestown, NJ ### [Senior Field Engineer](https://jobs.opennash.com/companies/aes/jobs/6b24976a72ff2a839b3e/) AES · US, Louisville, CO ### [Field Engineer](https://jobs.opennash.com/companies/aristocrat-leisure/jobs/56c0fc65e0bd279bb11c/) Aristocrat Leisure · Tulsa, OK, US ### [Internship - Field Application Engineer](https://jobs.opennash.com/companies/infineon-technologies/jobs/f89fc1fcbbb774bdeb07/) Infineon Technologies · Livonia, MI OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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