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Boyd Gaming · King Of Prussia, PA

# VIP Services Representative

King of Prussia, PA, United States Full-time Operations 

Listed on Boyd Gaming’s official careers site. Posted October 15, 2026. Check that it is still open and apply there.
[Apply on Boyd Gaming’s careers site →](https://jobs.smartrecruiters.com/BoydGaming/3743990016164926-vip-services-representative)

[OpenNash Jobs](https://jobs.opennash.com/) / [Boyd Gaming](https://jobs.opennash.com/companies/boyd-gaming/) / VIP Services Representative

## Job description

Greet guests and provide information to preferred customers at the hotel or VIP Services desk. Operate hotel reservation computer system to check guests in an out of hotel and accept payment. Access computerized slot & pit tracking system as directed by casino marketing or other authorized management. Follow proper phone etiquette and communicate effectively with hotel services and other staff. Assist marketing departments with special events, tournaments, distributing VIP gifts, hosting special events and tournament parties.

Operate fax & copier machines for preferred customers. Type accurately on a computer with a minimum speed of 30 wpm.

### Prepare VIP Lounge

Make coffee, stock refrigerator, monitor lounge food and beverage and notify kitchen when replenishment is needed, unlock doors and drawers, keep work areas neat and clean. Maintain inventory of amenity and office supplies. Input information into spread sheets or cut comps as directed. Possess ability to add, subtract, and audit accounts using a 10-key adding machine. Handle money accurately following established procedures.

Possess knowledge of rates, room types, room availability, instructions for the day or week, hotel policies and procedures, and Sargent Key system. Assist with telemarketing as directed by management.

## Qualifications

2 years of casino experience or customer service experience preferred. Good communication skills and ability to use a computer and adding machine required.

## At a glance
- Posted by the employer: Oct 15, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 7 days
- Location: King of Prussia, PA, United States
- Employment type: Full-time[Apply on Boyd Gaming’s careers site →](https://jobs.smartrecruiters.com/BoydGaming/3743990016164926-vip-services-representative)

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