[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Bank of New York Mellon jobs](https://jobs.opennash.com/companies/bank-of-ny-mellon/) · [Search jobs](/search/) Bank of New York Mellon · London, United Kingdom # Vice President, Production Services Application Support London, United Kingdom Executive Manufacturing & Production Listed on Bank of New York Mellon’s official careers site. Posted September 28, 2026. Check that it is still open and apply there. [Apply on Bank of New York Mellon’s careers site →](https://eofe.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/BNY-Careers/job/80141) [OpenNash Jobs](https://jobs.opennash.com/) / [Bank of New York Mellon](https://jobs.opennash.com/companies/bank-of-ny-mellon/) / Vice President, Production Services Application Support ## Job description Vice President, Production Services Application Support We’re seeking a future team member for the role of Vice President, Production Services Application Support to join our FX Execution Services team. This role is located in London. In this role, you’ll make an impact in the following ways: Strengthen incident, problem, change, and escalation management processes to reduce repeat issues, control gaps, and operational risk while improving platform stability. Drive initiatives through to completion with strong ownership, accountability, urgency, and quality. Champion an automation-first mindset, leveraging AI, observability, and tooling to reduce manual effort and improve service quality. Identify systemic issues and drive sustainable remediation through process simplification, platform improvements, and close partnership with engineering teams. Provide leadership across FX platforms with strong understanding of front-to-back trade flows, market structure, and critical business services supporting execution and trading activities. Build trusted relationships with business, engineering, and operations stakeholders through clear communication, transparency, and effective governance. Lead a high-performing global production services organization with strong talent development, accountability, and consistent execution across regions. Drive improvements in availability, resiliency, SLA performance, incident reduction, and time to restore service for critical platforms. To be successful in this role, we’re seeking the following: Bachelor’s degree in computer science or a related discipline, or equivalent experience; advanced degree is a plus. Experience in global production services or application support supporting mission-critical platforms across multiple regions, including follow-the-sun models. Proven track record of leading incident, problem, and change management with measurable improvements in stability and service recovery. Demonstrated automation-first and AI-enabled mindset, with experience driving tooling, observability, and process automation. Strong ownership mentality and execution focus, with the ability to take initiatives from concept through delivery and embed sustainable outcomes. Deep technical and operational experience across production environments, including monitoring, observability, resiliency, infrastructure, middleware, cloud, and application support. Experience supporting FX or capital markets platforms, with understanding of trading flows, execution services, and front-to-back processing. Demonstrated ability to influence senior stakeholders and drive strategic service improvements across operating model, governance, risk, and control frameworks. Strong collaboration and communication skills, with the ability to engage effectively across business, operations, and engineering teams. Hands-on experience with Windows and Linux, CI/CD pipelines, and messaging platforms such as Kafka and MQ, along with programming/scripting languages including Java and Python. ## At a glance - Posted by the employer: Sep 28, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: 21 days - Location: London, United Kingdom[Apply on Bank of New York Mellon’s careers site →](https://eofe.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/BNY-Careers/job/80141) ## More jobs at Bank of New York Mellon ### [Senior Vice President, Production Services Application Support](https://jobs.opennash.com/companies/bank-of-ny-mellon/jobs/ed9354a847804549e0d6/) London, United Kingdom ### [2027 BNY Analyst Program - Office of the COO (London)](https://jobs.opennash.com/companies/bank-of-ny-mellon/jobs/0a11c986a700a58af0ae/) London, United Kingdom ### [2027 BNY Analyst Program - Trade Execution (London)](https://jobs.opennash.com/companies/bank-of-ny-mellon/jobs/57861549e1b758f0a3d6/) London, United Kingdom ### [2027 BNY Analyst Program – Investments (London)](https://jobs.opennash.com/companies/bank-of-ny-mellon/jobs/a7abd76643eee38eba25/) London, United Kingdom ### [2027 BNY Internship Program - Client Coverage (London)](https://jobs.opennash.com/companies/bank-of-ny-mellon/jobs/4ee0395780405add573d/) London, United Kingdom ## Similar jobs at other companies ### [PCA Private Credit - Vice President / Senior Vice President](https://jobs.opennash.com/companies/jefferies-financial/jobs/4eab47f26702ea8fe095/) Jefferies Financial · London, United Kingdom ### [Associate Vice President, Adjudication Services](https://jobs.opennash.com/companies/cvs-health/jobs/f7712848556d06abca79/) CVS Health ### [Securities Services - Investor Services - Global Custody Tax Product Manager - Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/a6a00f877e7f9c3490af/) JPMorganChase · LONDON, United Kingdom ### [Payments - Merchant Services - Product Manager, Omnichannel Solutions – Vice President - Dublin](https://jobs.opennash.com/companies/jpmorganchase/jobs/e3cc2b0a0cfbfa7c6fcb/) JPMorganChase · Dublin, Ireland ### [Vice President, Platforms & Data Services - Data Product Manager - Transformation](https://jobs.opennash.com/companies/citigroup/jobs/377e81589759f8a50b7a/) Citigroup · London United Kingdom OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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