[Skip to main content](#main-content)

[ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/)

Bank of Nova Scotia · Toronto, ON, CA

# Manager, Workforce Insights

Toronto, ON, CA Manager or lead 

Listed on Bank of Nova Scotia’s official careers site. Listed as of November 8, 2026. Check that it is still open and apply there.
[Apply on Bank of Nova Scotia’s careers site →](https://jobs.scotiabank.com/job/Toronto-Manager%2C-Workforce-Insights-ON-M1K-5L1/607607617/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Bank of Nova Scotia](https://jobs.opennash.com/companies/bank-of-nova-scotia/) / Manager, Workforce Insights

## Job description

### Requisition ID

278119 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Manager, Workforce Planning / Workforce Insights, leads the workforce management function for Enterprise Security, with accountability for workforce planning governance, capacity transparency, demand forecasting, reporting, insights and service delivery. Positioned between Senior Workforce Analyst and Senior Manager, the role moves the function from execution and analysis to operational leadership, planning governance, stakeholder management and workforce planning outcomes.

The role may operate without direct reports at time of hire and is designed to scale into formal people leadership as the workforce management team grows. Is this role right for you?

In this role, you will: Own workforce planning and workforce insights service delivery for assigned Enterprise Security stakeholders, ensuring priorities, routines and deliverables align with business needs. Oversee demand forecasting, capacity planning and workforce transparency across headcount, vacancies, contractors/vendors, location footprint and initiative-based work. Govern workforce planning methodologies, workflows, data definitions, reporting standards and quality controls to improve consistency, integrity, and planning discipline.

Manage workforce planning risks, issues, escalations and stakeholder expectations, ensuring timely resolution or escalation to senior leadership. Lead workforce planning discussions with leaders and partners, presenting insights, recommendations and decision-support materials. Partner with HR, Finance, Technology, Workforce Management and Enterprise Security leaders to align assumptions, priorities and reporting requirements.

Develop workforce management capability by mentoring analysts and practitioners, sharing best practices and strengthening onboarding, knowledge management and succession readiness Workforce Governance, Service Delivery and Decision Authority Define and maintain workforce planning operating practices, planning calendars, intake, prioritization, service expectations and performance measures. Make independent decisions on workforce planning priorities, reporting requirements, workflows, escalation pathways and service delivery sequencing within the scope of the function.

Provide recommendations and supporting analysis for strategic workforce decisions while final accountability for enterprise workforce strategy, investment decisions and operating model design remains with senior leadership. Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have: Bachelor’s Degree or higher in Business Administration, Human Resources, Finance, Data Analytics, Computer Science, Organizational Effectiveness or a related discipline. 5+ years’ experience in workforce planning, workforce management, performance reporting, analytics, operations, financial services, technology or a related discipline; people leadership experience is an asset but not required at time of hire.

Demonstrated ability to lead a business function through influence, establish priorities, govern processes, manage service delivery and drive outcomes across stakeholders. Strong knowledge of workforce planning, capacity management, demand forecasting, headcount reporting, vacancy tracking, contractor/vendor workforce oversight and planning governance. Ability to translate workforce data into concise insights, dashboards, scorecards, recommendations and decision-ready materials for leaders and partner teams.

Strong stakeholder management, facilitation, communication, judgment and organizational skills, with ability to manage sensitive workforce information with discretion. Proficiency with Microsoft Excel and PowerPoint. Knowledge of Power BI, Tableau, SQL, VBA, SharePoint, workflow tools or comparable reporting and automation technologies is an asset. Coaching, mentoring or capability-building experience, with readiness to assume formal people leadership responsibilities as the function expands What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more.

### Location(s)

Canada: Ontario: Toronto Scotiabank is a leading bank in the Americas.

### Guided by our purpose

"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Nov 8, 2026
- Last checked: Nov 8, 2026
- Listed for: Under a day
- Location: Toronto, ON, CA[Apply on Bank of Nova Scotia’s careers site →](https://jobs.scotiabank.com/job/Toronto-Manager%2C-Workforce-Insights-ON-M1K-5L1/607607617/)

## Hiring at Bank of Nova Scotia
- Open jobs: 1,261
- New in the last 7 days: 325
- Tracked since: Jul 16, 2026

[All Bank of Nova Scotia jobs](https://jobs.opennash.com/companies/bank-of-nova-scotia/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Bank of Nova Scotia

### [Senior Analyst, Identity Lifecycle Management](https://jobs.opennash.com/companies/bank-of-nova-scotia/jobs/84ef9318117505be858f/)

Toronto, ON, CA

### [Mortgage Solutions Manager - Tangerine](https://jobs.opennash.com/companies/bank-of-nova-scotia/jobs/e123f4f3a86081c886bb/)

Toronto, ON, CA

### [Mortgage Specialist - BC Interior & Okanagan Region](https://jobs.opennash.com/companies/bank-of-nova-scotia/jobs/f4375956ae50f6699c54/)

Kelowna, BC, CA

### [Mortgage Specialist - Calgary](https://jobs.opennash.com/companies/bank-of-nova-scotia/jobs/e799ce5505887515f1a8/)

Calgary, AB, CA

### [Mortgage Specialist - Cobourg & Port Hope](https://jobs.opennash.com/companies/bank-of-nova-scotia/jobs/af2e3824e98fd1bd0869/)

Cobourg, ON, CA

## Similar jobs at other companies

### [Software Engineer - Workforce Insights](https://jobs.opennash.com/companies/cvs-health/jobs/35985f3ec42bdfa100b5/)

CVS Health 

### [workforce management insights mgr](https://jobs.opennash.com/companies/richemont/jobs/d79b7032aacc004d8eae/)

Richemont 

### [Associate, People Insights, Workforce Strategy & Organisational Effectiveness](https://jobs.opennash.com/companies/standard-chartered/jobs/c089ac9e2f1a7b970440/)

Standard Chartered · Bangalore, IND

### [Graduation Strengthening Manager Effectiveness Through Workforce Insights Jr38325](https://jobs.opennash.com/companies/toyota-industries/jobs/ea4878969bf990195453/)

Toyota Industries 

### [Workforce Planning and Insights - Manager](https://jobs.opennash.com/companies/state-street/jobs/5654bc99bb6f65f6e81f/)

State Street · Bangalore, India

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

[ OpenNash ](https://opennash.com/)

AI-native services firm that builds custom software and 24/7 AI agents.

OpenNash Jobs is an OpenNash Applied AI project.
[Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1)

Jobs
- [Search jobs](https://jobs.opennash.com/search/)
- [Companies](https://jobs.opennash.com/explore/)
- [Hiring report](https://jobs.opennash.com/reports/hiring/)
- [AI assistants](https://jobs.opennash.com/connect/)
- [How it works](https://jobs.opennash.com/methodology/)

OpenNash
- [opennash.com](https://opennash.com/)
- [Services](https://opennash.com/ai-agent-consulting/)
- [OpenNash CX](https://opennash.com/cx/)
- [AI Tools](https://opennash.com/ai-tools/)
- [Blog](https://opennash.com/blog/)
- [About](https://opennash.com/about/)

Contact
- [hello@opennash.com](mailto:hello@opennash.com)

- [LinkedIn](https://www.linkedin.com/company/opennash)

- [Support](https://jobs.opennash.com/support/)

- [Privacy](https://jobs.opennash.com/privacy/)

- [Terms](https://jobs.opennash.com/terms/)

© 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.
