[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Bank of Nova Scotia jobs](https://jobs.opennash.com/companies/bank-of-nova-scotia/) · [Search jobs](/search/) Bank of Nova Scotia · Mexico, MEX, MX # Gts - Global Systems Operator Mexico, MEX, MX Operations Listed on Bank of Nova Scotia’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Bank of Nova Scotia’s careers site →](https://jobs.scotiabank.com/job/Mexico-Gts-Global-Systems-Operator-MEX-06820/603128217/) [OpenNash Jobs](https://jobs.opennash.com/) / [Bank of Nova Scotia](https://jobs.opennash.com/companies/bank-of-nova-scotia/) / Gts - Global Systems Operator ## Job description ### Requisition ID 260747 Employee Referral Program – Potential Reward: $0.00 We are committed to investing in our employees and helping you continue your career at Scotiabank. Propósito del rol Formarás parte del Global Systems Operations Centre (GSOC), brindando soporte de primer nivel (L1) en un entorno 24x7, atendiendo incidencias, monitoreo y cambios para clientes en Canadá y México. Serás el primer punto de contacto para la operación tecnológica, resolviendo incidentes o escalándolos oportunamente para asegurar la continuidad del servicio. Responsabilidades clave 🔹 Soporte Operativo (Nivel 1) Atender incidentes y requerimientos en múltiples plataformas (AS400, Unix y otras) Resolver tickets de soporte o escalar a equipos especializados Monitorear sistemas y gestionar alertas operativas Asegurar respuesta oportuna a clientes internos 🔹 Change Management & ServiceNow Gestionar tickets y reportes en ServiceNow (herramienta core) Participar en procesos de Change Management y CAB Dar seguimiento a cambios y validar readiness operativo 🔹 Incidentes, Riesgo y Mejora Continua Apoyar análisis de causa raíz Dar seguimiento a vulnerabilidades y remediaciones Proponer mejoras operativas y automatización 🔹 Continuidad del Negocio Apoyar en ejercicios de Disaster Recovery (especialmente AS400) Validar resiliencia operativa y procesos de recuperación 🔹 Documentación & Colaboración Mantener documentación técnica actualizada Coordinar con equipos globales y proveedores Perfil que buscamos Experiencia en soporte técnico L1 / IT Operations Conocimiento en AS400 (prioritario) y/o Unix Experiencia utilizando ServiceNow Capacidad para resolver o escalar incidentes correctamente Inglés avanzado (indispensable – interacción con Canadá y México) Enfoque en servicio, análisis y resolución de problemas Flexibilidad para trabajar en entorno 24x7 Lo que ofrecemos Exposición a operaciones globales Experiencia en múltiples plataformas tecnológicas Ambiente dinámico y colaborativo Desarrollo técnico continuo Bajo ninguna circunstancia solicita pruebas de embarazo, ni de VIH Scotiabank es una empresa incluyente, que respeta la diversidad y no hace ningún tipo de discriminación Under any circumstance it is required a pregnancy or VIH test to apply Scotiabank is an incluyent company that respects diversity and promote a discrimination free workplace Location(s): Mexico: Ciudad de México: Miguel Hidalgo Scotiabank is a leading bank in the Americas. ### Guided by our purpose "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 16, 2026 - Last checked: Oct 18, 2026 - Listed for: 94 days - Location: Mexico, MEX, MX[Apply on Bank of Nova Scotia’s careers site →](https://jobs.scotiabank.com/job/Mexico-Gts-Global-Systems-Operator-MEX-06820/603128217/) ## More jobs at Bank of Nova Scotia ### [AI Enablement Engineer](https://jobs.opennash.com/companies/bank-of-nova-scotia/jobs/28ac81f501361ed096a2/) Dallas, TX, US ### [Analyst - Exchange Traded Derivatives Operations (GWO)](https://jobs.opennash.com/companies/bank-of-nova-scotia/jobs/ca1661e58da465126032/) Toronto, ON, CA ### [Analyst, Business Control](https://jobs.opennash.com/companies/bank-of-nova-scotia/jobs/e1d2c0e64e5a9d8e5978/) Bogota, DC, CO ### [Associate Platform Engineer](https://jobs.opennash.com/companies/bank-of-nova-scotia/jobs/1e00209d00d81dada1e3/) Toronto, ON, CA ### [Automation QA Operations Analyst](https://jobs.opennash.com/companies/bank-of-nova-scotia/jobs/b2be77ab627b99f947ce/) Bogota, DC, CO ## Similar jobs at other companies ### [Senior Sales Manager - Global Trade Solutions (GTS)](https://jobs.opennash.com/companies/hsbc-holdings/jobs/26bda40ebb73dff9082d/) HSBC Holdings · Milan, Italy ### [Functional Analyst in Transportation Systems, TNC (Transportation Network Configuration), GTS, TNC (Transportation Network Configuration), GTS](https://jobs.opennash.com/companies/amazon/jobs/ae3fcb48be883a85573e/) Amazon · ES, B, Barcelona ### [GTS Sr Broker](https://jobs.opennash.com/companies/fedex/jobs/97feca8e7b469ecf115c/) FedEx ### [Mgr GTS Ops](https://jobs.opennash.com/companies/fedex/jobs/0ea1d44d7d253bc34b0e/) FedEx ### [GTS Engineer II](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/62453add055cb54c98b6/) Thermo Fisher Scientific · Brno, Czechia OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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