[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Avery Dennison · Liverpool, NY # Customer Service Specialist Liverpool, NY, United States Full-time Customer Support Listed on Avery Dennison’s official careers site. Posted November 4, 2026. Check that it is still open and apply there. [Apply on Avery Dennison’s careers site →](https://jobs.smartrecruiters.com/AveryDennison/744000159688904-customer-service-specialist) [OpenNash Jobs](https://jobs.opennash.com/) / [Avery Dennison](https://jobs.opennash.com/companies/avery-dennison/) / Customer Service Specialist ## Job description ### Job Description We are seeking a highly motivated and experienced Senior Customer Service Representative to join our fast-paced, high-volume manufacturing environment. The ideal candidate is a self-starter with a proven ability to work independently as well as collaboratively in a team setting. This role is crucial for maintaining excellent customer relationships, supporting sales objectives, and driving continuous improvement in our customer service operations. Experience in the manufacturing industry is required, with a strong preference for apparel manufacturing experience. This is an onsite role. ### Key Responsibilities Customer and Sales Support Manage high-volume customer inquiries, purchase orders, product requests, and service issues with speed and accuracy. Process and manage customer orders and related documentation, requiring accurate data entry. Develop and maintain strong, effective relationships with internal partners, including Sales, Production, and Logistics, to ensure seamless customer service delivery. Serve as an escalation point for complex customer issues, providing timely and effective resolution. Mentorship and Leadership Act as a mentor to less experienced team members, sharing best practices and product knowledge. Assist in training new customer service staff on company processes, systems, and service standards. Process Improvement and Adaptability Identify opportunities for process improvement that enhance efficiency and customer satisfaction. Quickly adapt to changes in process, systems, and priorities as dictated by business needs and technological advancements. Communication and Administrative Exhibit strong verbal and written communication skills to effectively interact with customers and internal stakeholders. Perform required administrative tasks and maintain detailed records of customer interactions and transactions. Maintain up-to-date product knowledge and understanding of manufacturing timelines and capabilities. ## Qualifications ### Required Experience and Skills Experience: Minimum of 5 years in a fast-paced Customer Service role; experience in a manufacturing environment is preferred. ### Communication Strong verbal and written communication skills. ### Preferred Experience Previous experience specifically in apparel manufacturing. Prior experience in a mentorship or team leadership capacity. A demonstrated history of successful process improvement initiatives. ### Work Style Self-starter with a demonstrated ability to work both independently and as part of a team. ### Adaptability Comfortable managing a high-volume workload, shifting priorities, and frequent process changes. ### Technical Skills Proficient in data entry and comfortable learning and utilizing new technology/software. ## At a glance - Posted by the employer: Nov 4, 2026 - First seen by OpenNash: Nov 8, 2026 - Last checked: Nov 8, 2026 - Listed for: 4 days - Location: Liverpool, NY, United States - Employment type: Full-time[Apply on Avery Dennison’s careers site →](https://jobs.smartrecruiters.com/AveryDennison/744000159688904-customer-service-specialist) ## Hiring at Avery Dennison - Open jobs: 476 - New in the last 7 days: After two weekly collections - Tracked since: Jul 12, 2026 [All Avery Dennison jobs](https://jobs.opennash.com/companies/avery-dennison/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Avery Dennison ### [Customer Service Manager](https://jobs.opennash.com/companies/avery-dennison/jobs/705d0489c07e4d4d3500/) Liverpool, NY, United States ### [Assistant Customer Service Manager](https://jobs.opennash.com/companies/avery-dennison/jobs/53b32989d1c2e13548c0/) Kabupaten Bekasi, Jawa Barat, Indonesia ### [Asst. Customer Service Officer](https://jobs.opennash.com/companies/avery-dennison/jobs/8978b679109867f50a49/) Kowloon, Hong Kong ### [Customer Service & Sales Support](https://jobs.opennash.com/companies/avery-dennison/jobs/eb93d05b36acb9f12aab/) Minato-ku, Tokyo, Japan ### [Customer Service (CS) GOLD (0-3 yrs Experience)](https://jobs.opennash.com/companies/avery-dennison/jobs/e2c3f33f592ff5ccb455/) Guangzhou, China ## Similar jobs at other companies ### [Customer Service/Service Booth Clerk](https://jobs.opennash.com/companies/kroger/jobs/231be0aa55380fb809fc/) Kroger · Albuquerque, NM, United States ### [Customer Service Associate](https://jobs.opennash.com/companies/cargill/jobs/9c3b8d860ddd4296c4e0/) Cargill · Olathe, Kansas OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. 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