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Avery Dennison · Kağıthane/İstanbul, Turkey

# Customer Service Manager

Kağıthane/İstanbul, Turkey Full-time Manager or lead Customer Support 

Listed on Avery Dennison’s official careers site. Posted October 31, 2026. Check that it is still open and apply there.
[Apply on Avery Dennison’s careers site →](https://jobs.smartrecruiters.com/AveryDennison/744000158896789-customer-service-manager)

[OpenNash Jobs](https://jobs.opennash.com/) / [Avery Dennison](https://jobs.opennash.com/companies/avery-dennison/) / Customer Service Manager

## Job description

Manage the prompt investigation and resolution of complex customer complaints and service disruptions with lasting corrective actions. Oversee end-to-end order processing, expedite shipments, communicate pricing/inventory updates, and proactively resolve supply chain bottlenecks. Direct daily departmental scheduling, workload coverage, task tracking, budgets, and project timelines to maintain uninterrupted operations. Partner with the sales team to meet revenue targets and align operational priorities with long-term business goals.

Implement, interpret, and audit service policies to ensure quality control, procedural compliance, and seamless cross-departmental coordination. Supervise, train, and mentor staff, setting clear roles, conducting performance evaluations, and fostering talent retention and skill growth.

## Qualifications

5+ years of customer service or operations management experience in a fast-paced environment. Strong background and leadership experience in the apparel industry (B2B) is a strong plus. Hands-on experience or functional product knowledge in Workwear or Team Sports equipment/apparel is highly desirable. Proven track record of team building, staff retention, talent development, and conflict resolution. Demonstrated expertise in high-volume workflow management paired with excellent written and verbal communication skills in Turkish and English.

## At a glance
- Posted by the employer: Oct 31, 2026
- First seen by OpenNash: Nov 1, 2026
- Last checked: Nov 8, 2026
- Listed for: 8 days
- Location: Kağıthane/İstanbul, Turkey
- Employment type: Full-time[Apply on Avery Dennison’s careers site →](https://jobs.smartrecruiters.com/AveryDennison/744000158896789-customer-service-manager)

## Hiring at Avery Dennison
- Open jobs: 476
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 12, 2026

[All Avery Dennison jobs](https://jobs.opennash.com/companies/avery-dennison/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Avery Dennison

### [Assistant Customer Service Manager](https://jobs.opennash.com/companies/avery-dennison/jobs/53b32989d1c2e13548c0/)

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### [Asst. Customer Service Officer](https://jobs.opennash.com/companies/avery-dennison/jobs/8978b679109867f50a49/)

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### [Customer Service & Sales Support](https://jobs.opennash.com/companies/avery-dennison/jobs/eb93d05b36acb9f12aab/)

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### [Customer Service (CS) GOLD (0-3 yrs Experience)](https://jobs.opennash.com/companies/avery-dennison/jobs/e2c3f33f592ff5ccb455/)

Guangzhou, China

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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