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Avery Dennison · Hiệp Phước, Hồ Chí Minh, Vietnam

# Customer Relationship Specialist

Hiệp Phước, Hồ Chí Minh, Vietnam Full-time Sales 

Listed on Avery Dennison’s official careers site. Posted October 7, 2026. Check that it is still open and apply there.
[Apply on Avery Dennison’s careers site →](https://jobs.smartrecruiters.com/AveryDennison/744000154012739-customer-relationship-specialist)

[OpenNash Jobs](https://jobs.opennash.com/) / [Avery Dennison](https://jobs.opennash.com/companies/avery-dennison/) / Customer Relationship Specialist

## Job description
- Support Sales in achieving revenue targets
- Responsible for increasing revenue by achieving sales objectives in existing key accounts
- Uncover and assess customer needs and develop and execute

### Key Sales Objectives
- Responsible for securing and maintaining business, continually review customer’s service requirement, and coordinate with internal teams.
- Collect complete specification requirements from customer (including sales reps) and pass efficiently to manufacturing unites /– design and constantly improve forms and electronic communication tools.
- Coordinate timely and consistent availability of samples/proofs/formats/data integrity tests/ink draw downs for manufacturing units.
- Coordinate with purchasing to develop availability of key materials.
- Handle customer requirement
- Contact and handle directly oversea and local Merchandisers for their service, inquiries in relation to their business with AD.
- Investigate and help resolve customer concerns promptly.
- Identify any customer concerns, investigate and resolve customer complaints / problems, and respond to customer inquiries.
- Coordinate with others department
- Collaborate with Sales, CS, Planning team according to customer expectations.
- Collaborate with Korean team for order migration preparation and local support.
- Work with CS Supervisor/CS Manager to define and lead service improvement projects and execute the improvement plan.

### Provide excellent service to customer
- Responsible to provide excellent service to customer, including regular service review call to key customers, customer special requirement follow up.
- Material and Finished Goods stock planning coordination for key customers
- Standard quotation and discount price set up with Sample Product Development team.

## Qualifications

- Bachelor’s degree preferred. - 4 - 5 years marketing or related experience in Sales, Business Development, Marketing or equivalent.
- Excellent communication and writing skills.
- Excellent analytical, research and report writing skills.
- Details oriented and good follow-up skills.
- Multi-tasking and project management skills.
- Possesses teamwork, leadership and facilitation skills.
- Strong presentation skills and persuasiveness.
- Strong organizational and planning skills.
- Understanding of applicable computer systems, such as Microsoft Office and function specific software.

## At a glance
- Posted by the employer: Oct 7, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 11 days
- Location: Hiệp Phước, Hồ Chí Minh, Vietnam
- Employment type: Full-time[Apply on Avery Dennison’s careers site →](https://jobs.smartrecruiters.com/AveryDennison/744000154012739-customer-relationship-specialist)

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