[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Automatic Data Processing jobs](https://jobs.opennash.com/companies/automatic-data-processing/) · [Search jobs](/search/) Automatic Data Processing · Norfolk, VA # Sr Manager Product Management - GenCloud Norfolk, Virginia, United States Full-time Manager or lead Product Listed on Automatic Data Processing’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Automatic Data Processing’s careers site →](https://jobs.adp.com/en/jobs/280598/sr-manager-product-management-gencloud/) [OpenNash Jobs](https://jobs.opennash.com/) / [Automatic Data Processing](https://jobs.opennash.com/companies/automatic-data-processing/) / Sr Manager Product Management - GenCloud ## Job description ADP is hiring a Senior Manager, Product Management (GenCloud). Are you inspired by transformation and making an impact on the lives of millions of people every day, even when it's messy? Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves? Have you taken products from concept to commercialization using the latest technology and achieved market success? Well, this may be the role for you. Ready to make your mark? We are seeking a Senior Manager, Product Management to lead a team of Product Managers responsible for the strategy, roadmap, and enhancement delivery of our GenesysCloud and IVR capabilities. This leader will partner closely with internal stakeholders to identify business needs, gather requirements, prioritize product backlogs, and drive execution across multiple lines of business. The ideal candidate brings experience leading Product Management teams, managing voice automation or contact center products, and translating stakeholder needs into scalable product solutions. Like what you see? Apply now! - Learn more about ADP at jobs.adp.com WHAT YOU'LL DO: Here's what you can expect on a typical day: L ead and develop a team of Product Managers - Own backlog prioritization and roadmap planning for GenesysCloud and IVR-related products - Partner with internal stakeholders to gather enhancement requests and business requirements - Translate business needs into clear product requirements and user stories - Drive prioritization decisions based on business impact and strategic goals - Collaborate with technology, operations, and customer experience teams to deliver product enhancements - Communicate roadmap priorities, tradeoffs, and outcomes to stakeholders and leadership - Monitor product performance and identify opportunities for continuous improvement TO SUCCEED IN THIS ROLE: Y ou'll have a Bachelor's degree OR equivalent. 8+ years of Product Management experience Experience leading Product Managers or Product Owners Hands-on experience with GenesysCloud (GenCloud) Experience supporting IVR, voice automation, self-service, or contact center technologies - Strong backlog management and roadmap ownership experience - Proven ability to gather requirements and influence stakeholders across the organization Experience working within Agile environments What are you waiting for? Apply today! Find out why people come to ADP and why they stay: [https://youtu.be/ODb8lxBrxrY](https://youtu.be/ODb8lxBrxrY) (ADA version: [https://youtu.be/IQjUCA8SOoA](https://youtu.be/IQjUCA8SOoA)) ### NOTE DO NOT APPLY ON LINKEDIN EASY APPLY, APPLY ON THE ADP CAREERSITE ## Qualifications #LI-RG2 #LI-Hybrid ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Norfolk, Virginia, United States - Employment type: Full-time[Apply on Automatic Data Processing’s careers site →](https://jobs.adp.com/en/jobs/280598/sr-manager-product-management-gencloud/) ## More jobs at Automatic Data Processing ### [Benefits Specialist](https://jobs.opennash.com/companies/automatic-data-processing/jobs/cea984cfca2a15ec0fdf/) Norfolk, Virginia, United States ### [Client Service - Product Support Specialist - Tax](https://jobs.opennash.com/companies/automatic-data-processing/jobs/0ac97ea09618a0431e30/) Norfolk, Virginia, United States ### [Client Support Consultant - Dec '26/May '27 Grads](https://jobs.opennash.com/companies/automatic-data-processing/jobs/b0df47deb9f157c88155/) Norfolk, Virginia, United States ### [MyLife Advisor II](https://jobs.opennash.com/companies/automatic-data-processing/jobs/7e96458388cbd6c0402a/) Norfolk, Virginia, United States ### [OneADP Norfolk Spring 2027 Intern - May 2027 Grads](https://jobs.opennash.com/companies/automatic-data-processing/jobs/aacd323a00d97d56c605/) Norfolk, Virginia, United States ## Similar jobs at other companies ### [Sr Consultant, Product Management](https://jobs.opennash.com/companies/cargill/jobs/2b71e01286f12e3285ef/) Cargill · Wayzata, Minnesota ### [JPM Wealth Management - Product Business Management / Chief of Staff (Associate)](https://jobs.opennash.com/companies/jpmorganchase/jobs/6ab65a0ac1ba4104298a/) JPMorganChase · New York, NY, United States ### [Staff Specialist Product Management](https://jobs.opennash.com/companies/infineon-technologies/jobs/e656612ed7e1c4a4e38f/) Infineon Technologies · Livonia, MI ### [JPMorgan Wealth Management Product Experience and Technology Business Management - Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/280ed44ff76b37608305/) JPMorganChase · New York, NY, United States ### [Product Management Manager, Lauren Sweaters](https://jobs.opennash.com/companies/ralph-lauren/jobs/0f92c2a26c71e1a87071/) Ralph Lauren · United States [Jobs in Norfolk, VA](/locations/us/va/norfolk/)[Jobs in Virginia](/locations/us-va/)[Product jobs](/functions/product/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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