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Assurant · Santiago

# Operations Country Leader

Santiago Full-time Operations 

Listed on Assurant’s official careers site. Posted September 23, 2026. Check that it is still open and apply there.
[Apply on Assurant’s careers site →](https://assurant.wd1.myworkdayjobs.com/Assurant_Careers/job/Santiago/Operations-Country-Leader_R-115247)

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## Job description

Insurance Operations Leader Santiago, Chile | Modalidad Híbrida ¿Te apasiona liderar operaciones complejas, impulsar la excelencia operativa y generar un impacto directo en la experiencia de clientes? Buscamos un(a) Operations Leader para liderar la operación de Chile y fortalecer la ejecución de la estrategia del negocio, garantizando altos niveles de servicio, eficiencia operativa y colaboración con equipos regionales en Latinoamérica, en importante compañía de seguros y servicios con rápido crecimiento.

Principales responsabilidades Liderar la estrategia y ejecución operacional para Chile. Supervisar áreas de Servicio al Cliente, Claims, Fulfillment, Billing y operaciones de soporte. Impulsar iniciativas de mejora continua, optimización de procesos y excelencia operativa. Colaborar con equipos regionales de Operaciones, Tecnología, Supply Chain y áreas comerciales en LATAM. Gestionar presupuestos, indicadores de desempeño, riesgos operacionales y controles de calidad.

Liderar, desarrollar e inspirar equipos de alto desempeño en un entorno matricial y multicultural. Requisitos Más de 8 años de experiencia liderando equipos en áreas de Operaciones, Transformación, customer service, service delivery o business operations, en compañías de seguros. Experiencia gestionando equipos y stakeholders en organizaciones matriciales. Sólida capacidad analítica, orientación a resultados y liderazgo de cambio.

Experiencia administrando presupuestos y KPIs operacionales. Título profesional en Ingeniería, Administración de Empresas, Tecnología de la Información o carrera afín. Inglés avanzado, tanto oral como escrito. Lo que ofrecemos La oportunidad de liderar una operación estratégica para Chile con exposición regional. Participación activa en iniciativas de transformación e innovación. Modalidad híbrida y entorno dinámico. Helping People Thrive in a Connected World Connect with us.

Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant.

A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements.

See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your National ID number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

## At a glance
- Posted by the employer: Sep 23, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 25 days
- Location: Santiago
- Employment type: Full-time[Apply on Assurant’s careers site →](https://assurant.wd1.myworkdayjobs.com/Assurant_Careers/job/Santiago/Operations-Country-Leader_R-115247)

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