[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Arch Capital Group jobs](https://jobs.opennash.com/companies/arch-capital-group/) · [Search jobs](/search/) Arch Capital Group · Multiple locations # Data Quality Lead - Issue Resolution Multiple locations Manager or lead Data & Analytics Listed on Arch Capital Group’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there. [Apply on Arch Capital Group’s careers site →](https://archgroup.wd1.myworkdayjobs.com/careers/job/London-United-Kingdom/Data-Quality-Lead---Issue-Resolution_R26_152) [OpenNash Jobs](https://jobs.opennash.com/) / [Arch Capital Group](https://jobs.opennash.com/companies/arch-capital-group/) / Data Quality Lead - Issue Resolution ## Job description With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Key Tasks and Responsibilities End to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, root‑cause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear and transparent view of issue status and ageing. ### Lead and guide offshore Data Quality Analysts Provide daily direction, prioritisation, and quality oversight. Review offshore work outputs to ensure accuracy and consistency. Coach analysts to improve investigation quality, documentation clarity, and prevention thinking. ### Work directly with stakeholders across the business Act as the primary point of contact for UK‑based data owners, SMEs, and operations teams. Run workshops or playback sessions to explain issues, remediation plans, and expected changes. Translate technical findings into clear business terms. ### Partner with IT and Operations to deliver fixes Collaborate with technology teams to validate technical defects and ensure production fixes are implemented correctly. Align with Operations to embed new processes that prevent recurrence. Support change assessments where fixes intersect with projects or system releases. ### Drive structural data quality improvements Identify recurring issue patterns and propose prevent‑rather‑than‑correct actions. Contribute to data rule definitions, quality controls, validation logic, and monitoring dashboards. Recommend updates to data standards, lineage, and ownership models. ### Reporting and governance Produce weekly/monthly DQ reporting for management. Ensure all issues are documented to an audit‑ready standard. Support Data Governance forums with insights on emerging risks and thematic trends. Skills / Competencies Deep understanding of critical data flows and business processes within the speciality insurance market including the London Market. Ability to produce clear and concise reports and documentation for both technical and non-technical audiences. Strong analytical mindset with proven ability to diagnose complex data issues. Excellent communication skills — able to simplify technical topics for business colleagues. ### Stakeholder confidence comfortable leading conversations and challenging assumptions constructively. Organised and structured, with the ability to manage multiple concurrent issues. Skilled in root‑cause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping). Ability to guide offshore teams and ensure consistent quality of work. Understanding of data governance, data controls, and regulatory data expectations. Proficiency with SQL, Excel, and data quality tooling (DQ dashboards, issue‑tracking, profiling tools). ### Qualifications Bachelor’s or master’s degree in a highly analytical discipline. ### Nice to Have Professional certifications in business analysis (e.g. ISEB) and data management (e.g. DAMA). ### Experience 5+ years in data quality, data analysis, MDM, or similar roles. Experience leading or mentoring junior or offshore analysts. Demonstrable success resolving cross functional data issues end to end. Experience within specialty insurance and the London Market. Exposure to root cause analysis, issue management tooling, and data governance practices. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team. 14101 Arch Europe Insurance Services Ltd ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 7 days - Location: Multiple locations[Apply on Arch Capital Group’s careers site →](https://archgroup.wd1.myworkdayjobs.com/careers/job/London-United-Kingdom/Data-Quality-Lead---Issue-Resolution_R26_152) ## More jobs at Arch Capital Group ### [Data Analyst-Junior](https://jobs.opennash.com/companies/arch-capital-group/jobs/5ea1064ea79a4f37f742/) ### [Data Quality Lead (Microsoft Azure / Power BI) Hybrid - Farmington, CT or Morristown, NJ](https://jobs.opennash.com/companies/arch-capital-group/jobs/b7ccb6c8263de6b34614/) ### [Data Scientist (Junior to Senior Levels) - Pooling](https://jobs.opennash.com/companies/arch-capital-group/jobs/53903d5770da90fa3a2d/) ### [Data Scientist - Mid](https://jobs.opennash.com/companies/arch-capital-group/jobs/f8944950543c333c4e9d/) ### [Data Warehouse Support Manager](https://jobs.opennash.com/companies/arch-capital-group/jobs/19b1afda69885080fba6/) ## Similar jobs at other companies ### [Wealth Global Issue Management Head](https://jobs.opennash.com/companies/citigroup/jobs/4bfdd396317efac75b0d/) Citigroup ### [Senior Consultant, Third Party Issue Management - Third Party Risk Management](https://jobs.opennash.com/companies/northern-trust/jobs/4a2b629b02f376b94227/) Northern Trust ### [Bilingual Account Resolution Representative](https://jobs.opennash.com/companies/sun-life-financial/jobs/9038204b1eecef5bc40e/) Sun Life Financial ### [Associate Principal Scientist Statistical Programming, Submission Data Standards Quality Management (Hybrid)](https://jobs.opennash.com/companies/merck-co/jobs/42d6797183f10cba8e7f/) Merck & Co. ### [Senior Director, Head of Global Data Management and Standards (GDMS) Process & Quality Management - Hybrid](https://jobs.opennash.com/companies/merck-co/jobs/03ccf8d197ecc7274306/) Merck & Co. 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