[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All ArcelorMittal jobs](https://jobs.opennash.com/companies/arcelormittal/) · [Search jobs](/search/) ArcelorMittal # Supply Chain Long Team Leader Dąbrowa Górnicza, Woj. Śląskie, Poland Supply Chain & Logistics Listed on ArcelorMittal’s official careers site. Posted October 12, 2026. Check that it is still open and apply there. [Apply on ArcelorMittal’s careers site →](https://emfg.fa.em4.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/job/41219) [OpenNash Jobs](https://jobs.opennash.com/) / [ArcelorMittal](https://jobs.opennash.com/companies/arcelormittal/) / Supply Chain Long Team Leader ## Job description ArcelorMittal Business Center of Excellence is looking for candidates for a position of Supply Chain Long Team Leader The Operational Team Leader will lead a team of Order Manager Specialists, ensuring high-quality service delivery and operational excellence. This role is balancing leadership responsibilities (20%) with hands-on operational tasks (80%). The purpose of this position is to provide comprehensive support in managing Customer Service and Order Management processes, from pre-sales activities and technical proposal verification to post-sales support, including invoicing, complaint handling, and coordination with the finance department. This role ensures timely and accurate teamwork and is responsible for increasing customer and internal stakeholder satisfaction, contributing to operational excellence and external customer service. ### Key responsibilities Leadership: Lead, coach, and develop a team of Order Manager Specialists, fostering a culture of continuous improvement and high performance. Organize and facilitate regular team meetings, knowledge sharing, and training sessions. Monitor team performance, provide feedback, and support career development. Ensure compliance with quality management and company policies. Act as the primary point of contact for escalations and complex issues, collaborating with stakeholders to resolve them efficiently Operational: Execute all core responsibilities of a Order Manager Specialists, including: KPI management: evaluate & monitor defined KPIs, request improvement measures in case of KPI non-fulfillment Order management: checking order-item matches, executing impact lists, and performing retro billing. Setting priorities between customer service, delivery reliability, productivity, inventory, and profitability in coordination with Supply Chain management Customer satisfaction: building strong relationships with Account Managers and stakeholders. ### Our expectations Customer-Centric Mindset Strong communication skills, particularly interactions via phone, digital channels and email. Ability to work effectively in a team and independently with minimal supervision. Excellent organizational and multitasking abilities. Strong attention to detail and problem-solving skills. Improvements orientation Proficiency in English and German/ French/Spanish Proven experience in customer service, order management, or a related field. Familiarity with MC Office Tools, SAP, CRM tools, and offer management platforms (nice to have). Willingness for hybrid work (50/50) ## At a glance - Posted by the employer: Oct 12, 2026 - First seen by OpenNash: Oct 19, 2026 - Last checked: Oct 19, 2026 - Listed for: 7 days - Location: Dąbrowa Górnicza, Woj. Śląskie, Poland[Apply on ArcelorMittal’s careers site →](https://emfg.fa.em4.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/job/41219) ## More jobs at ArcelorMittal ### [Buyer GIS](https://jobs.opennash.com/companies/arcelormittal/jobs/1e1bbc3d4f96cbb329bd/) Dąbrowa Górnicza, Woj. Śląskie, Poland ### [Buyer Logistic with German](https://jobs.opennash.com/companies/arcelormittal/jobs/4e9e974bb64b40c7e565/) Dąbrowa Górnicza, Woj. 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