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ArcelorMittal · Kraków, Woj. Malopolskie, Poland

# Starszy Specjalista/Customer Service Representative Senior Specialist with French

Kraków, Woj. Malopolskie, Poland Full-time Senior individual contributor Customer Support 

Listed on ArcelorMittal’s official careers site. Posted January 12, 2026. Check that it is still open and apply there.
[Apply on ArcelorMittal’s careers site →](https://emfg.fa.em4.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/job/34059)

[OpenNash Jobs](https://jobs.opennash.com/) / [ArcelorMittal](https://jobs.opennash.com/companies/arcelormittal/) / Starszy Specjalista/Customer Service Representative Senior Specialist with French

## Job description

### Responsibilities

Act as the main contact for customers and manage daily communication. Manage the full order cycle from order entry to delivery in SAP. Monitor orders, shipments, stock levels, and delivery performance. Handle order deviations, urgent requests, and service issues. Cooperate with sales, supply chain, and production teams. Monitor customer credit limits and report risks or disputes. Proactively anticipate customer needs and prevent service issues.

### Requirements

Experience in customer service, logistics, or order management. Good knowledge of SAP and MS Office tools (especially Excel). Strong organizational and problem-solving skills. Customer-oriented mindset and attention to detail. Fluent in English and French. Ability to work in a fast-paced environment and manage priorities.

## At a glance
- Posted by the employer: Jan 12, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 280 days
- Location: Kraków, Woj. Malopolskie, Poland
- Employment type: Full-time[Apply on ArcelorMittal’s careers site →](https://emfg.fa.em4.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/job/34059)

## More jobs at ArcelorMittal

### [Customer Service Representative with French](https://jobs.opennash.com/companies/arcelormittal/jobs/ce61656dea1694b15159/)

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### [Customer Service Representative with French](https://jobs.opennash.com/companies/arcelormittal/jobs/bdeae7d2d1a4e4b7ed62/)

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### [Operational Manager Customer Service](https://jobs.opennash.com/companies/arcelormittal/jobs/6b6f356d00aba9e9f1e2/)

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