[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Applied Materials jobs](https://jobs.opennash.com/companies/applied-materials/) · [Search jobs](/search/) Applied Materials · Multiple locations # Customer Service Development Program Manager IV - ETCH (E4) Multiple locations Manager or lead Customer Support Listed on Applied Materials’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Applied Materials’s careers site →](https://amat.wd1.myworkdayjobs.com/External/job/HsinchuTWN/Customer-Service-Development-Program-Manager-IV---ETCH--E4-_R2627331) [OpenNash Jobs](https://jobs.opennash.com/) / [Applied Materials](https://jobs.opennash.com/companies/applied-materials/) / Customer Service Development Program Manager IV - ETCH (E4) ## Job description ### Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. ### What We Offer Location: Hsinchu,TWN, Linkou,TWN, Taichung,TWN You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. This role is the ETCH local focal between customer and factory with service product development, evaluation, penetration, and deployment within AGS (Applied Global Service) business unit. ### Key Responsibilities Primarily responsible for the identification/development of service solutions working closely in consultation with Factory teams and account teams. Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as technical expert in wafer process and hardware technologies. Responsible for managing the definition and implementation of service solutions, to meet the customer’s current and future requirements for productivity and leading edge technology. Integrates customer technology requirements into internal product roadmap. Resolves complex field process issues utilizing systematic troubleshooting methodology. Create a mechanism to communicate issues and track progress. Use sound statistical techniques like DOEs to quickly determine root cause and action plans. Responsible for customer demos, including defining demo conditions, wafer processing and analyzing results. Assists account teams in managing the customer account to enhance customer satisfaction and increase Applied Materials’ product and technical reputation. Works with Factory teams in technology development and transfer to customers including customized process development. Negotiates evaluation specifications with customers, taking ownership of delivering the required solution to the customers that meets specification. Local lead in positioning new service technologies to customers utilizing technical information from SBU (Service BU). ### Qualifications - Bachelors degree is required, master or PhD is preferred At least - 5 years of direct wafer processing expertise is required, with at least - 3 years experience directly supporting a customer is required. (Job scope may be adjusted according to candidate's mature level) Etch experience is preferred. Self-driven. Proven expertise and comfort driving projects and programs with limited oversight Dual language fluency in both Chinese and English is required. Preferred qualifications include the ability to integrate process technology, hardware technology, and customer integration technology. ### Additional Information Time Type Full time Employee Type: Assignee / Regular Travel: Relocation Eligible: No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Multiple locations[Apply on Applied Materials’s careers site →](https://amat.wd1.myworkdayjobs.com/External/job/HsinchuTWN/Customer-Service-Development-Program-Manager-IV---ETCH--E4-_R2627331) ## More jobs at Applied Materials ### [AIx Field Service Engineer](https://jobs.opennash.com/companies/applied-materials/jobs/2243dce0704b595ac130/) ### [Account Service Sales - Location: Tainan](https://jobs.opennash.com/companies/applied-materials/jobs/4183263f83acd0d17253/) ### [Applied Early Career - Installation Team Field Service Engineer](https://jobs.opennash.com/companies/applied-materials/jobs/d8ad0708a0890efb05e2/) ### [Customer Engineer (iTeam) 全球裝機工程師](https://jobs.opennash.com/companies/applied-materials/jobs/8c5aa194467821336345/) ## Similar jobs at other companies ### [Strategic Student Program: Sales and Service - Web Development Intern (GSCS, Spring 2027)](https://jobs.opennash.com/companies/siemens/jobs/6fceb9c9e6dc5f9c22a2/) Siemens ### [Trainee (w/m/d) Portfolio Consulting Professional & Business Development – Customer Service](https://jobs.opennash.com/companies/siemens/jobs/b0ceea10becae15dfa77/) Siemens ### [Business Development – Strategy & Program Development](https://jobs.opennash.com/companies/northrop-grumman/jobs/dcfeb4d3697dc231df8f/) Northrop Grumman ### [Trainee Data & Infrastructure Development for Know Your Customer (f/m/d) - UniCredit Graduate Program](https://jobs.opennash.com/companies/unicredit/jobs/d6b0b8999596ba2eec2b/) UniCredit ### [Principal Program Manager - Customer Experience Program Management](https://jobs.opennash.com/companies/microsoft/jobs/828c204c4dcd7368819c/) Microsoft · Romania, Bucharest OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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