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Apple · Austin, United States of America

# AIML Data Engineer

Austin, United States of America Data & Analytics 

Listed on Apple’s official careers site. Posted September 2, 2026. Check that it is still open and apply there.
[Apply on Apple’s careers site →](https://jobs.apple.com/en-us/details/200679473/aiml-data-engineer)

[OpenNash Jobs](https://jobs.opennash.com/) / [Apple](https://jobs.opennash.com/companies/apple/) / AIML Data Engineer

## Job description

Are you passionate about building the data infrastructure that powers AI-driven customer experience measurement — and using that data to uncover the "why" behind the numbers? The AppleCare Customer Insights (ACCI) team is redefining how Apple measures and improves generative support experiences. Our AIML initiatives use large language models to evaluate support conversations across multiple quality dimensions, providing real-time signal to leadership on how our AI-powered support is performing.

We are seeking an AIML Data Engineer to own the data pipelines, feature engineering, and telemetry infrastructure that underpin our AIML portfolio — while also serving as a hands-on analytics partner who conducts root cause analysis, targeted investigations, and data-driven deep dives that translate pipeline outputs into actionable insights for program managers and leadership.

## At a glance
- Posted by the employer: Sep 2, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 46 days
- Location: Austin, United States of America[Apply on Apple’s careers site →](https://jobs.apple.com/en-us/details/200679473/aiml-data-engineer)

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