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Apple

# Technical Operations Engineer & Production Support, Customer Systems

Sunnyvale, United States of America Manufacturing & Production 

Listed on Apple’s official careers site. Posted September 30, 2026. Check that it is still open and apply there.
[Apply on Apple’s careers site →](https://jobs.apple.com/en-us/details/200667902/technical-operations-engineer-production-support-customer-systems)

[OpenNash Jobs](https://jobs.opennash.com/) / [Apple](https://jobs.opennash.com/companies/apple/) / Technical Operations Engineer & Production Support, Customer Systems

## Job description

Customer Systems is part of IS&T and drives the technology behind Apple’s customer support experience — from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare’s online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. At Apple, customer experience is at the forefront of everything we do.

Apple Customer systems Operations team is looking for a highly skilled and motivated CS TechOps Engineer (Technical Operations & Site Reliability Engineer) to join our operations team. In this role, you will be responsible for maintaining the reliability, availability, and performance of business-critical, globally distributed systems.

## At a glance
- Posted by the employer: Sep 30, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 18 days
- Location: Sunnyvale, United States of America[Apply on Apple’s careers site →](https://jobs.apple.com/en-us/details/200667902/technical-operations-engineer-production-support-customer-systems)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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