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Apple

# Manager - Customer Feedback EPMs

San Diego, United States of America Manager or lead Software Engineering 

Listed on Apple’s official careers site. Posted September 3, 2026. Check that it is still open and apply there.
[Apply on Apple’s careers site →](https://jobs.apple.com/en-us/details/200681513/manager-customer-feedback-epms)

[OpenNash Jobs](https://jobs.opennash.com/) / [Apple](https://jobs.opennash.com/companies/apple/) / Manager - Customer Feedback EPMs

## Job description

The Customer Feedback EPMs interact with external customers, engineering teams, project management staff, and other quality organizations to collect and process customer feedback, identify key trends, and champion high-impact issues to drive the best possible software releases. They are the first responders for outside issues during the development and at launch of Apple’s software products, partnering with OS technologies teams to prioritize top customer-related issues.

We’re looking for a manager of this team of talented EPMs. We’re seeking a candidate who is not afraid to question assumptions and tackle big problems. This role requires a self-motivated manager with the ability to create a dynamic team environment where tough problems are solved in new and innovative ways. An ideal candidate is someone who is a jack-of-all-trades, able to handle both technical and managerial challenges.

You must have excellent communication skills and be able to interact with customers, engineering teams at Apple, project management staff, and test organizations.

## At a glance
- Posted by the employer: Sep 3, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 45 days
- Location: San Diego, United States of America[Apply on Apple’s careers site →](https://jobs.apple.com/en-us/details/200681513/manager-customer-feedback-epms)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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