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Apple · Hyderabad, India

# Senior Site Reliability Engineer, Customer Systems

Hyderabad, India Senior individual contributor Operations 

Listed on Apple’s official careers site. Posted May 16, 2026. Check that it is still open and apply there.
[Apply on Apple’s careers site →](https://jobs.apple.com/en-us/details/200663509/senior-site-reliability-engineer-customer-systems)

[OpenNash Jobs](https://jobs.opennash.com/) / [Apple](https://jobs.opennash.com/companies/apple/) / Senior Site Reliability Engineer, Customer Systems

## Job description

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here. Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience — from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

## At a glance
- Posted by the employer: May 16, 2026
- First seen by OpenNash: Jul 10, 2026
- Last checked: Oct 18, 2026
- Listed for: 155 days
- Location: Hyderabad, India[Apply on Apple’s careers site →](https://jobs.apple.com/en-us/details/200663509/senior-site-reliability-engineer-customer-systems)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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