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Apple

# AppleCare Service Channel Readiness Program Manager

Sunnyvale, United States of America Manager or lead 

Listed on Apple’s official careers site. Posted October 13, 2026. Check that it is still open and apply there.
[Apply on Apple’s careers site →](https://jobs.apple.com/en-us/details/200680138/applecare-service-channel-readiness-program-manager)

[OpenNash Jobs](https://jobs.opennash.com/) / [Apple](https://jobs.opennash.com/companies/apple/) / AppleCare Service Channel Readiness Program Manager

## Job description

At Apple, we believe the experience of owning our products shouldn't end at the point of sale. It should extend through every interaction a customer has with us, including the moment something goes wrong. AppleCare Channel Readiness sits at that critical intersection, delivering the product and program readiness that empowers Apple Retail and Apple Authorized Service Providers around the world to service our products with precision and care.

As a Channel Readiness Program Manager, you'll shape how Apple supports every new product we launch: defining the customer experience and leading the technician workflow that brings it to life. You'll partner across AppleCare Readiness Engineering, Diagnostics Engineering, AppleCare Engineering, Retail Service Operations, Field Service management, and more to develop and deploy world-class service solutions. If you're energized by the space where technology meets customer experience, and by work that reaches millions of customers through thousands of service touchpoints, we'd love to hear from you.

## At a glance
- Posted by the employer: Oct 13, 2026
- First seen by OpenNash: Oct 18, 2026
- Last checked: Oct 18, 2026
- Listed for: 5 days
- Location: Sunnyvale, United States of America[Apply on Apple’s careers site →](https://jobs.apple.com/en-us/details/200680138/applecare-service-channel-readiness-program-manager)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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