[Skip to main content](#main-content)

[ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/)

Apple · Shanghai, China

# Software Application Support Engineer, Retail Engineering Operations & Support

Shanghai, China Software Engineering 

Listed on Apple’s official careers site. Posted October 20, 2026. Check that it is still open and apply there.
[Apply on Apple’s careers site →](https://jobs.apple.com/en-us/details/200686501/software-application-support-engineer-retail-engineering-operations-support)

[OpenNash Jobs](https://jobs.opennash.com/) / [Apple](https://jobs.opennash.com/companies/apple/) / Software Application Support Engineer, Retail Engineering Operations & Support

## Job description

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here. Retail and Marcom Engineering, an IS&T team, builds and operates the systems and experiences that connect Apple’s products with its customers. The team owns the technology behind both Apple’s online and physical stores and drives the interactive marketing experiences and tools that keep creative operations moving.

Together, those functions deliver the technology behind every product story Apple tells and every purchase a customer makes. Imagine what you could do here! The people here at Apple don’t just create products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Retail Engineering Operations & Support team (REOS), we provide world-class support to Apple stores worldwide, both online and physical stores. Our main goal is to facilitate a magical, personalized shopping experience where customers can buy, and learn everything Apple, wherever they are.

To achieve this, we’re looking for someone with extraordinary talent and passion to help us do extraordinary things!

## At a glance
- Posted by the employer: Oct 20, 2026
- First seen by OpenNash: Oct 25, 2026
- Last checked: Nov 1, 2026
- Listed for: 12 days
- Location: Shanghai, China[Apply on Apple’s careers site →](https://jobs.apple.com/en-us/details/200686501/software-application-support-engineer-retail-engineering-operations-support)

## Hiring at Apple
- Open jobs: 6,319
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Apple jobs](https://jobs.opennash.com/companies/apple/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Apple

### [2027 Apple Internship - Information Systems and Technology](https://jobs.opennash.com/companies/apple/jobs/ed0f6eaf96f999e305f7/)

Shanghai, China

### [ASE Observability SRE - Shanghai - Tech Lead](https://jobs.opennash.com/companies/apple/jobs/92c5bfe11be66c6a8819/)

Shanghai, China

### [Backend Engineer - G&A Solutions Engineering](https://jobs.opennash.com/companies/apple/jobs/eb25a9bb0a2ad16ffd9f/)

Shanghai, China

## Similar jobs at other companies

### [Application Support Engineer](https://jobs.opennash.com/companies/accenture/jobs/c3f00b2341b9724ba79a/)

Accenture 

### [Senior Application Support Engineer – SPE](https://jobs.opennash.com/companies/eli-lilly/jobs/3503d30c13b985d00edc/)

Eli Lilly · Hyderabad, Telangāna, India

### [Software Engineer C++ Application Engineer](https://jobs.opennash.com/companies/cisco-systems/jobs/3d4140d03c817142f732/)

Cisco Systems · Galway, Ireland

### [Senior Application Support Engineer](https://jobs.opennash.com/companies/jpmorganchase/jobs/c3a25820c749a7ed2a42/)

JPMorganChase · Metro Manila, National Capital Region, Philippines

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

[ OpenNash ](https://opennash.com/)

AI-native services firm that builds custom software and 24/7 AI agents.

OpenNash Jobs is an OpenNash Applied AI project.
[Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1)

Jobs
- [Search jobs](https://jobs.opennash.com/search/)
- [Companies](https://jobs.opennash.com/explore/)
- [Hiring report](https://jobs.opennash.com/reports/hiring/)
- [AI assistants](https://jobs.opennash.com/connect/)
- [How it works](https://jobs.opennash.com/methodology/)

OpenNash
- [opennash.com](https://opennash.com/)
- [Services](https://opennash.com/ai-agent-consulting/)
- [OpenNash CX](https://opennash.com/cx/)
- [AI Tools](https://opennash.com/ai-tools/)
- [Blog](https://opennash.com/blog/)
- [About](https://opennash.com/about/)

Contact
- [hello@opennash.com](mailto:hello@opennash.com)

- [LinkedIn](https://www.linkedin.com/company/opennash)

- [Support](https://jobs.opennash.com/support/)

- [Privacy](https://jobs.opennash.com/privacy/)

- [Terms](https://jobs.opennash.com/terms/)

© 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.
