[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Aon jobs](https://jobs.opennash.com/companies/aon/) · [Search jobs](/search/) Aon · Birmingham, United Kingdom # Senior Claims Handler Birmingham, United Kingdom Full-time Senior individual contributor Listed on Aon’s official careers site. Posted October 15, 2026. Check that it is still open and apply there. [Apply on Aon’s careers site →](https://nfpuk-careers-aon.icims.com/jobs/108764/login) [OpenNash Jobs](https://jobs.opennash.com/) / [Aon](https://jobs.opennash.com/companies/aon/) / Senior Claims Handler ## Job description Posting Description We’re hiring for a Senior Claims Handler to support our growing Commercial Insurance team in Birmingham! To keep up with our growth in the UK and Ireland, we are recruiting for a Senior Claims Handler to join our Commercial Insurance team. You will be responsible for maintaining your own caseload of claims and act as a technical referral point for less experienced handlers, ensuring complex claims are handled effectively. You will also be responsible for managing the claims' relationship with clients, ensuring they receive outstanding advocacy throughout the process. We’re looking for someone with: 5–10 years’ experience in commercial insurance claims handling, ideally within a broker, carrier, or adjusting environment A strong technical knowledge of policy wordings and coverage interpretation Previous experience working with SME clients across various sectors A proven track record of managing complex, high-value, or contentious claims - Excellent negotiation and client advocacy skills The ability to mentor and support less experienced team members - Strong communication and relationship-building skills A professional and insightful communication style, both written and verbal Confidence in meeting with clients, adjusters, Insurers etc., both virtually and face to face A proficiency in claims management systems (Acturis experience preferable) and Microsoft Office suite Cert CII / Dip CII or working towards (preferred) A dedication to ongoing professional development Using these skills, you’ll be: Handling complex and technical claims across multiple commercial lines, ensuring timely and accurate resolution Interpreting policy wordings and coverage issues through technical analysis. Acting as a trusted advisor to clients through advocacy, guiding them through the claims process and advocating on their behalf with insurers and loss adjusters etc. Communicating effectively with insurers, loss adjusters, solicitors, and other third parties to progress claims with strong collaborator management. We’re committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let our Talent Team know – we’ll do our best to support you. Please email eurcareers@nfp.com for more on this. Who is NFP? With over 600 people in the UK and Ireland and over 8,000 employees worldwide, NFP is part of the Aon group and specialise in helping businesses in four core areas: Insurance (helping them manage key risks) Health and safety (supporting them to create a safer workplace for their employees) Employee benefits (helping them reward their people more effectively) HR, people and talent (supporting employers and their people to thrive through changes and challenges) What you’ll love about working here working in a multifaceted, fast-paced organisation in an exciting industry the opportunity to do globally impactful work from day one learning from industry and business line specialists with decades of experience a huge variety of projects to work on and challenges to tackle our People First culture, which illustrates our dedication to your wellbeing and development, not just as an employee but as a human being a rich suite of employee benefits and out-of-work perks 2589323 ## At a glance - Posted by the employer: Oct 15, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 3 days - Location: Birmingham, United Kingdom - Employment type: Full-time[Apply on Aon’s careers site →](https://nfpuk-careers-aon.icims.com/jobs/108764/login) ## More jobs at Aon ### [Aon Graduate Programme 2027 - Data Solutions (Wealth Solutions) - Birmingham](https://jobs.opennash.com/companies/aon/jobs/6a2ae29125255da0c853/) Birmingham, United Kingdom ### [Data Solutions Modelling Consultant](https://jobs.opennash.com/companies/aon/jobs/17adea7a4cefcd1ebc12/) Birmingham, United Kingdom ### [Employee Benefits Account Manager](https://jobs.opennash.com/companies/aon/jobs/e95a7d31eadf8215a48e/) Birmingham, United Kingdom ### [GMP Rectification Specialist](https://jobs.opennash.com/companies/aon/jobs/9aa62885bf1ede48ee34/) Birmingham, United Kingdom ### [Insurance Client Manager – Corporate Risk (Birmingham)](https://jobs.opennash.com/companies/aon/jobs/636f3e181768bb58c81f/) Birmingham, United Kingdom ## Similar jobs at other companies ### [Technical Claims Handler/Senior Claims Handler - Global/Specialty Insurance](https://jobs.opennash.com/companies/marsh/jobs/b4d50e5c7a8d24e7d6f3/) Marsh · Norwich - Willow ### [Claims Handler (Standard Claims)](https://jobs.opennash.com/companies/allianz/jobs/c4a58bb994724bf64ca6/) Allianz · Bulgaria ### [Claims Handler - Pet Claims](https://jobs.opennash.com/companies/aviva/jobs/55a62d99f104db62a63a/) Aviva · United Kingdom ### [Complex Loss Claims Handler - Insurance Division - Home Insurance Claims](https://jobs.opennash.com/companies/lloyds-banking-group/jobs/b19d9a6b0bb3c1f0d09c/) Lloyds Banking Group · Halifax ### [Claims Handler](https://jobs.opennash.com/companies/arch-capital-group/jobs/4de65565b930c837e5c5/) Arch Capital Group · Melbourne, Australia OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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