[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All American Water Works jobs](https://jobs.opennash.com/companies/american-water-works/) · [Search jobs](/search/) American Water Works · Richmond, IN # Utility Operations Manager Richmond, IN, USA Manager or lead Operations Listed on American Water Works’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on American Water Works’s careers site →](https://jobs.amwater.com/job/Utility-Operations-Manager/110245-en_US) [OpenNash Jobs](https://jobs.opennash.com/) / [American Water Works](https://jobs.opennash.com/companies/american-water-works/) / Utility Operations Manager ## Job description Primary Role Indiana American Water is seeking a strong operational leader to join our team in Richmond, IN. The Utility Operations Manager will perform a variety of activities that support utility operations in the service territory including site inspections, distributing and scheduling work assignments, working on capital improvement projects, partnering and managing contractors and more. Our ideal candidate will have people management experience and be well-versed with utility procedures and practices. The Utility Operations Manager supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations. #LI-BR1 #LI-On-Site ### Key Accountabilities - Supervise and coordinate regional construction, operations, and maintenance within established budget limitations. (10%) Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%) - Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%) Obtains all required permits, licenses, rights of way, etc. required for proper compliance. (10%) May be involved in customer service related issues. (10%) - Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. (10%) - Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets. Supports manger to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately. Continue to reinforce the importance of developing a diverse workforce. Work collaboratively with other functional leads to mitigate business risks. Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments. - Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%) Knowledge/Skills - Knowledge of the regulated water business and the regulations impacting the business - Knowledge of process and operational areas Experience/Education - Bachelors or equivalent work related experience Minimum 2-5 years experience in operations Distribution System Large (DSL) license preferred Water and/or wastewater certification is a plus Field utility experience is highly preferred Leadership experience is desirable Travel Requirements Local and occasional regional travel Valid state driver's license required Work Schedule Full-time, On-site Monday-Friday, 7:30am-4pm On-call responsibility ### Competencies - Manages ComplexityEnsures AccountabilityDirects WorkDevelops TalentBuilds Effective TeamsBalances Stakeholders ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Richmond, IN, USA[Apply on American Water Works’s careers site →](https://jobs.amwater.com/job/Utility-Operations-Manager/110245-en_US) ## More jobs at American Water Works ### [$33.21/hour Operations Representative I](https://jobs.opennash.com/companies/american-water-works/jobs/cadb60ff202ba34828c2/) Shrewsbury, NJ, USA ### [Admin, Operations Support](https://jobs.opennash.com/companies/american-water-works/jobs/0039f54089255620654e/) Jeffersonville, IN, USA ### [Admin, Operations Support](https://jobs.opennash.com/companies/american-water-works/jobs/e68a108feea4c02f059a/) Plainfield, NJ, USA ### [Associate, Engineering Project Manager](https://jobs.opennash.com/companies/american-water-works/jobs/ae941a0d99473492cee0/) St Louis, MO, USA ### [Associate, Operations Services Specialist](https://jobs.opennash.com/companies/american-water-works/jobs/e2391ed7edde63124ae0/) St Louis, MO, USA ## Similar jobs at other companies ### [Utility Operator](https://jobs.opennash.com/companies/cargill/jobs/eec45d82eb4cd20ed532/) Cargill · Houston, Texas ### [Utility Operator](https://jobs.opennash.com/companies/sandvik/jobs/4c7feed96d302e013a1b/) Sandvik · USA, SC, Westminster ### [Utility Forester](https://jobs.opennash.com/companies/aes/jobs/a3a24f16c314cb2f28f9/) AES · US, Indianapolis, IN ### [Utility Clerk](https://jobs.opennash.com/companies/kroger/jobs/69a746393dfbf8742057/) Kroger · Dearborn, MI, United States ### [Utility Person](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/7cc12ab65c10698b2cc1/) Jones Lang LaSalle · Pasadena, CA OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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