[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All American Water Works jobs](https://jobs.opennash.com/companies/american-water-works/) · [Search jobs](/search/) American Water Works · Olivette, MO # Sr Coordinator, Operations Support Olivette, MO, USA Senior individual contributor Operations Listed on American Water Works’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on American Water Works’s careers site →](https://jobs.amwater.com/job/Sr-Coordinator%2C-Operations-Support/110438-en_US) [OpenNash Jobs](https://jobs.opennash.com/) / [American Water Works](https://jobs.opennash.com/companies/american-water-works/) / Sr Coordinator, Operations Support ## Job description Primary Role The Sr Coordinator, Operations Support provides both administrative and operational support to ensure safe, efficient, and reliable delivery of services. This role ensures work continuity and operational efficiency by coordinating work assignments, monitoring progress, supporting safety initiatives, and maintaining accurate records and documentation. Serving as a transitional role between frontline operations and leadership, the position offers exposure to the business, technical, and administrative aspects of operations while developing the skills needed to advance into supervisory roles. ### Key Accountabilities Assist supervisors in coordinating, scheduling, and prioritizing daily field activities to ensure safe and timely work completion. Provide on-site oversight of field work, verifying safety compliance, operational quality, and adherence to standards and procedures. Conduct safety site visits and field observations; identify potential hazards and ensure corrective actions are communicated to supervisors. Support administrative and technical tasks, including preparing and maintaining documentation, managing work orders, and updating operational systems. Research, track, and help resolve customer inquiries or service issues by coordinating with internal departments and field teams. Provide technical expertise and guidance to field employees, answering questions about work processes, materials, or operational procedures. Review and assist with reports, schedules, and data entry to support performance tracking, operational analysis, and compliance documentation. Participate in safety meetings, toolbox talks, and team briefings to reinforce awareness and continuous improvement. Act as a liaison between field employees and supervisors, promoting communication, problem-solving, and alignment with business goals. Make low-level operational decisions within defined parameters; escalates complex or higher-risk issues to supervisory leadership. Support emergency response activities and assist with on-call, after-hours duties, and holiday coverage, as assigned. Knowledge/Skills Knowledge of field operations, maintenance practices, and safety requirements within a water and/or wastewater environment. Working knowledge of administrative processes, scheduling, and work management systems. Ability to interpret work orders, maps, plans, and technical documentation. Good verbal and written communication skills (e.g., report writing, listening, plan reading and creating, and presentation). Strong interpersonal skills (e.g., tact/diplomacy, persuasion, team building, cooperation, leadership, ability to motivate others. Demonstrated ability to coordinate, influence, and support teams without direct supervisory authority. Proficiency with Microsoft Office applications and operational systems such as SAP, SCADA GIS, or equivalent. Analytical and problem-solving skills to assist in research, reporting, and customer issue resolution. Commitment to safety, customer service, and continuous improvement. Experience/Education High School Diploma or equivalent required. Associates degree preferred. 5+ years’ experience in field operations, construction, maintenance, or a related utility or service environment. Travel Requirements Primarily field-based with frequent travel within assigned areas for inspections, coordination, and site visits. Occasional overnight travel may be required Certifications & Licenses Valid driver’s license required. Applicable operator licenses or certifications preferred (e.g., Water Distribution, Wastewater Collection). Work Environment Standard indoor office environment and outdoor field environment. While performing the duties of this job, occasionally works in operational or construction environments, near moving mechanical parts and in outside weather conditions and could include a work environment where possible exposure to physical hazards, weather extremes, wet and/or humid conditions and chemicals exist. The ability to wear appropriate personal protective equipment is required. May include irregular hours, emergency response, and on-call rotations. #LI-ES1 #LI-Onsite Competencies Plans & AlignsDecision MakingCommunicates EffectivelyBuilds NetworksAction Oriented ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: Under a day - Location: Olivette, MO, USA[Apply on American Water Works’s careers site →](https://jobs.amwater.com/job/Sr-Coordinator%2C-Operations-Support/110438-en_US) ## More jobs at American Water Works ### [Superintendent, Field Operations](https://jobs.opennash.com/companies/american-water-works/jobs/6c020bfce472ef81c615/) Olivette, MO, USA ### [$27.54/hour Distribution Field Worker](https://jobs.opennash.com/companies/american-water-works/jobs/4553c2fc6effad7fe36e/) Olivette, MO, USA ### [$33.21/hour Operations Representative I](https://jobs.opennash.com/companies/american-water-works/jobs/cadb60ff202ba34828c2/) Shrewsbury, NJ, USA ### [Admin, Operations Support](https://jobs.opennash.com/companies/american-water-works/jobs/0039f54089255620654e/) Jeffersonville, IN, USA ### [Admin, Operations Support](https://jobs.opennash.com/companies/american-water-works/jobs/e68a108feea4c02f059a/) Plainfield, NJ, USA ## Similar jobs at other companies ### [Transportation Support Coordinator](https://jobs.opennash.com/companies/cargill/jobs/f9695198e82020c9d5a6/) Cargill · Wichita, Kansas ### [Engineering Support Coordinator](https://jobs.opennash.com/companies/eaton/jobs/68d566e63dca64c2a4cd/) Eaton · Raleigh, North Carolina, USA ### [Sales Support Coordinator I](https://jobs.opennash.com/companies/aramark/jobs/d11266596fae17c62927/) Aramark · Groveport, OH, US ### [Part-Time Dispatch Support Coordinator](https://jobs.opennash.com/companies/ruan-transportation/jobs/70629c0f15e48a320189/) Ruan Transportation · United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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