[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All American Water Works jobs](https://jobs.opennash.com/companies/american-water-works/) · [Search jobs](/search/) American Water Works · Short Hills, NJ # Lead Support Administrator Short Hills, NJ, USA Manager or lead $18.50 to $33.60 hour Administrative Listed on American Water Works’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on American Water Works’s careers site →](https://jobs.amwater.com/job/Lead-Support-Administrator/110395-en_US) [OpenNash Jobs](https://jobs.opennash.com/) / [American Water Works](https://jobs.opennash.com/companies/american-water-works/) / Lead Support Administrator ## Job description ### Position Information Posted Range: $18.50 to $33.60 hourly This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! #LI-MR23 #LI-Onsite Primary Role The Operations Support Administrator is responsible for providing general administrative and clerical support for day‑to‑day departmental operations. This entry‑level role focuses on transactional, routine, and support activities performed under established procedures and with guidance from more experienced staff. ### Key Accountabilities The duties and responsibilities listed are representative of the work performed by employees in this role and are not intended to be exhaustive. Specific responsibilities may vary based on business needs, location, operational requirements, and organizational assignment. - Provide general administrative support to managers and departments for daily operations and routine special projects - Coordinate travel arrangements and maintain departmental calendars and meeting schedules - Prepare, compose, and distribute routine correspondence, reports, and meeting minutes - Maintain inventory of office supplies, equipment, and materials; place replenishment orders as needed - Assist with obtaining permits and assembling standard documentation - Serve as a first‑point‑of‑contact for routine customer or internal inquiries; escalate complex issues as appropriate - Gather information from operations leadership and systems to assist with responding to questions - Explain basic company processes and procedures to customers and internal partners - Monitor and respond to assigned BPEMs in accordance with established guidelines - Administer and coordinate the preparation and completion of work orders following established policies and procedures - Assist field or operations teams by entering, updating, and tracking work order information in company systems - Enter data accurately into business systems, databases, and spreadsheets - Compile routine daily, weekly, and monthly reports using predefined formats - Research and update information in tracking systems and document repositories - Maintain organized records related to operations, customer activity, and departmental processes Initiate routine purchasing transactions and assist with processing purchasing card and fleet-related expenses - Support local inventory tracking and reporting; update inventory records - Assist with vendor setup, invoice processing, and researching routine billing or delivery discrepancies, with oversight - Assist with basic payroll and time reporting support by preparing documentation and verifying completeness - Support accounts payable and receivable activities such as invoice entry, receipt processing, and payment tracking - Prepare deposit documentation and forward information for review and approval Knowledge/Skills Basic process and project management skills Good business acumen and judgment Effective quantitative and analytical skills; attention to detail. Effective verbal and written communication skills (e.g., report writing, listening, plan reading and creating, and presentation) Effective interpersonal skills (e.g., tact/diplomacy, persuasion, team building, cooperation, leadership, ability to motivate others - Knowledge of customer and/or operations support practices - Ability to learn and understand computerized systems, database management, spreadsheet and word-processing programs to process data and create reports Working knowledge of computer software such as MS Word, Excel and Outlook. - Strong Excel skill preferred SAP knowledge preferred Experience/Education - High School diploma or GED 0-2 years’ experience in clerical / administrative support - Must have a valid driver's license Travel Requirements Standard office environment Work Schedule Full-time On-site w/ very limited remote option Monday-Friday, 7:30am to 4pm Competencies Plans & AlignsDecision MakingCommunicates EffectivelyBuilds NetworksAction Oriented ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Short Hills, NJ, USA - Pay: $18.50 to $33.60 hour[Apply on American Water Works’s careers site →](https://jobs.amwater.com/job/Lead-Support-Administrator/110395-en_US) ## More jobs at American Water Works ### [Station Operator](https://jobs.opennash.com/companies/american-water-works/jobs/dca173f2b9ff85ec8784/) Short Hills, NJ, USA ### [Supervisor, Field Operations](https://jobs.opennash.com/companies/american-water-works/jobs/ba111ae0656c907bcb8a/) Short Hills, NJ, USA ### [Supervisor, Treatment](https://jobs.opennash.com/companies/american-water-works/jobs/a8768269805e96d6420e/) Short Hills, NJ, USA ### [Office Support Administrator](https://jobs.opennash.com/companies/american-water-works/jobs/ae7b87ab7f7b0db305ba/) Woodridge, IL, USA ### [$27.54/hour Distribution Field Worker](https://jobs.opennash.com/companies/american-water-works/jobs/4553c2fc6effad7fe36e/) Olivette, MO, USA ## Similar jobs at other companies ### [Warehouse Clerical Support Administrator](https://jobs.opennash.com/companies/best-buy/jobs/029b1208d9fd71f3ac0c/) Best Buy · Bellingham, Massachusetts ### [Advanced Warehouse Clerical Support Administrator](https://jobs.opennash.com/companies/best-buy/jobs/e83f5ec494c29ad76dda/) Best Buy · ROMULUS, Michigan ### [(USA) Systems Administrator, Technology Support](https://jobs.opennash.com/companies/walmart/jobs/abae62b75ce4f56f91e0/) Walmart · United States ### [04 - Operations Support Administrator 1](https://jobs.opennash.com/companies/celestica/jobs/5fb78a9c4c77750367a7/) Celestica · Richardson, TX, US ### [Administrator, Global Credit Technology Application Support](https://jobs.opennash.com/companies/carlyle-group/jobs/a17eff96baf45557db6d/) Carlyle Group · New York, NY OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)