[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All American Express jobs](https://jobs.opennash.com/companies/american-express/) · [Search jobs](/search/) American Express · New York, NY # Senior Associate - UX Writer New York, NY, United States Hybrid Full-time Senior individual contributor Design Listed on American Express’s official careers site. Posted October 14, 2026. Check that it is still open and apply there. [Apply on American Express’s careers site →](https://egug.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26014268) [OpenNash Jobs](https://jobs.opennash.com/) / [American Express](https://jobs.opennash.com/companies/american-express/) / Senior Associate - UX Writer ## Job description Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Enterprise Design & Research team is a global team of highly talented multi-disciplinary designers and researchers. We are highly embedded within the digital product management organization and lead design efforts from concept through to production for the largest servicing channels for American Express, across web, mobile and push. Our UX writers work closely with designers, researchers, product managers, and engineers to create the voice of American Express across web, mobile, and partner-led channels. bringing American Express’ world-renowned customer service to life through straightforward, customer-centric content. This is an exciting opportunity for someone who can combine business needs with customer needs to drive the digital experience forward. ## Responsibilities ### Key Responsibilities With limited guidance, contributes to the development of product content for servicing journeys - Identifies and proposes opportunities to develop or enhance content with guidance by senior colleagues Consolidates insights from cross-functional teams to help craft a seamless and intuitive user experience - Applies writing guidelines and standards to drive consistency in content Proofreads and edits provided content for accuracy, grammar, and style/tone ## Qualifications ### Qualifications Has at least 2 years of experience Is more of a strategic thinker, less of a blank-filler Clearly articulates how copy addresses objectives and solves problems Is a champion for collaboration, early and often Advocates for the user Pivots quickly and supports a number of projects simultaneously Exudes positivity, requires minimal supervision, and has a strong work ethic Is an ambassador for UX writing, playing a key role in helping this growing team reach its potential Skills: Accessibility Design Brand Strategy Content Localization Content Strategy Copywriting Information Architecture Product Strategy User Testing Web Design Mobile Design Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. ## At a glance - Posted by the employer: Oct 14, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 4 days - Location: New York, NY, United States - Work arrangement: Hybrid - Employment type: Full-time[Apply on American Express’s careers site →](https://egug.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26014268) ## More jobs at American Express ### [Director & Counsel, Digital Innovation & Design](https://jobs.opennash.com/companies/american-express/jobs/dcbd3dbcbe1209b37def/) New York, NY, United States ### [Senior Associate - Design Operations](https://jobs.opennash.com/companies/american-express/jobs/bdef2724fa2b543821b9/) New York, NY, United States ### [Senior Product Designer](https://jobs.opennash.com/companies/american-express/jobs/f5712c1c63880873693d/) New York, NY, United States ### [Sr Analyst, Content and Creative Strategy](https://jobs.opennash.com/companies/american-express/jobs/87bdc5181c5fa8d076b2/) New York, NY, United States ### [AI Engineer III - Forward Deployed Engineer - Enterprise AI Platforms](https://jobs.opennash.com/companies/american-express/jobs/9e000c69f82280da2f99/) New York, NY, United States ## Similar jobs at other companies ### [Technical Writer](https://jobs.opennash.com/companies/unitedhealth-group/jobs/41e7e6c61fdfbbd6b491/) UnitedHealth Group · Eden Prairie, Minnesota ### [Technical Editor/Writer](https://jobs.opennash.com/companies/lockheed-martin/jobs/e45dbe3736c45855a630/) Lockheed Martin · Littleton, CO ### [Technical Writer](https://jobs.opennash.com/companies/general-dynamics/jobs/e82f4bfa0409fd3beb05/) General Dynamics · Manassas, VA, US ### [Senior Technical Writer](https://jobs.opennash.com/companies/unitedhealth-group/jobs/3d29cc1282019e35e8e3/) UnitedHealth Group · Eden Prairie, Minnesota ### [Technical Editor/Writer - E2](https://jobs.opennash.com/companies/lockheed-martin/jobs/c89b583a622b577e2d04/) Lockheed Martin · Englewood, CO OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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