[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) American Express · Phoenix, AZ # Associate Digital Product Operation Phoenix, AZ, United States Hybrid Listed on American Express’s official careers site. Posted October 23, 2026. Check that it is still open and apply there. [Apply on American Express’s careers site →](https://egug.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26015622) [OpenNash Jobs](https://jobs.opennash.com/) / [American Express](https://jobs.opennash.com/companies/american-express/) / Associate Digital Product Operation ## Job description Membership Portfolio & Services (MPS) is companywide Centre of Excellence to provide Product & Data Solutions. The Enterprise Comms & MarTech Experiences (ECMX), a global organization that sits within USCS and is responsible for providing Digital best-in-class Customer Experience globally. As part of the portfolio, one of the remits is to provide Communications Centre of Excellence with the charter of driving high quality, customer-servicing communication experience. The open role is for Global Servicing Communications Product & Ops Delivery (GSC-POD) team under ECMX. As a team, the focus is on driving engagement, satisfaction and revenue through a combination of best-in-class user experience through communications with compelling features and functionality globally. We are looking for a highly motivated individual, with intermediate knowledge of softwares mentioned below who can help achieving the delivery targets for Communication builds on an in-house platform (including but not limited to Paper, Email, SMS and Mobile App PUSH Notifications). ## Responsibilities The Business Communications Delivery Team member will be responsible for designing and managing letter, email, PUSH and SMS building phases for all business partner communication needs. In addition, he/she will lead the requirements phase along with test data supporting driving efficiencies within the current business process and letter authoring capabilities development and training. Works closely with Communication Developers during build phase for any data related support. Identifies gaps and risks proactively. Communicates clearly with Businesses and stakeholders on documentations and issues. ## Qualifications Experience on Java and/or Business content studio module Layout and Style set creation. Business Object Creation using XSD & BO Management, creating required properties. Validates data/variable related inputs provided in Design Brief, works closely with Tech-data team regarding variable updates and changes. Provides complexity matrix and estimation for creating Derived properties. Works closely with Communication Developers during DDV build phase for any data related support. Ability to provide test data inputs working closely with Tech-data team during Unit test phases to Letter Developers. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. ## At a glance - Posted by the employer: Oct 23, 2026 - First seen by OpenNash: Oct 25, 2026 - Last checked: Nov 1, 2026 - Listed for: 9 days - Location: Phoenix, AZ, United States - Work arrangement: Hybrid[Apply on American Express’s careers site →](https://egug.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26015622) ## Hiring at American Express - Open jobs: 396 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All American Express jobs](https://jobs.opennash.com/companies/american-express/) · [Weekly hiring report](/reports/hiring/) ## More jobs at American Express ### [Manager - Portfolio Manager](https://jobs.opennash.com/companies/american-express/jobs/56ffeaaa538b1a0ca02c/) Phoenix, AZ, United States ### [Mgr-Digital Product Mgmt](https://jobs.opennash.com/companies/american-express/jobs/e88f19442b5ab28a72ea/) Phoenix, AZ, United States ### [Senior Manager – Privacy Risk Assessment](https://jobs.opennash.com/companies/american-express/jobs/6a8b7ebb2c9012e5bf75/) Phoenix, AZ, United States ### [Senior Manager-Tech Ops Support - The AI Platform Organization](https://jobs.opennash.com/companies/american-express/jobs/b1bf773ac7c80e927ba4/) Phoenix, AZ, United States ### [Senior Secure AI Program Manager](https://jobs.opennash.com/companies/american-express/jobs/c78c4ab0d7542deca5b3/) Phoenix, AZ, United States ## Similar jobs at other companies ### [Sr. Digital Product Owner](https://jobs.opennash.com/companies/autozone/jobs/6c2d5f3ea928100a7845/) AutoZone · Memphis, TN, United States ### [Digital Product Director](https://jobs.opennash.com/companies/jpmorganchase/jobs/5ce4a55f6bc43a1ed58b/) JPMorganChase · New York, NY, United States ### [Digital Web Product, Senior Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/e64a32c3a6cec0334cd6/) JPMorganChase · Chicago, IL, United States ### [Product Owner Digital - B2C Search](https://jobs.opennash.com/companies/autozone/jobs/4c15363f411f2530f2d8/) AutoZone · Memphis, TN, United States ### [Manager, Product - Digital Advisor Experience Practice Development](https://jobs.opennash.com/companies/thrivent-financial/jobs/ddfb0b86022ad5610637/) Thrivent Financial · United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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